Video

If movies and TV are to be believed, the Zombie Apocalypse is inevitable. What will separate the survivors from the victims is how you handle the unrelenting hordes. This brief video will show you how to keep your business running during these...

(8-Jan-10) If the question “What do you want from me?” screams in your head throughout the day, it might be time to re-assess the relationship you have with the rest of your organization. One of the first things IT shops can do to improve...

Runbooks provide current system documentation for data center processes. Move the IT operation toward thorough documentation and knowledge continuity by implementing runbooks.

Job Description

The Report Writer's role is to examine and evaluate reporting requirements for various business units across the organization. This individual will use proven knowledge of specialized reporting tools to develop reporting structures as required....

Job Description

The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and information services in support of business units across the enterprise. This includes accumulating, understanding, and leveraging...

Job Description

The Data/Data Mining Specialist's role is to design data modeling/analysis services used to mine enterprise systems and applications for knowledge and information that enhances business processes. This individual is also responsible for...