Templates & Policies

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Change Description Form Use this template to outline the details of a major departmental or organizational change.
Standard Operating Procedures Workbook Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
Network Backup for Atlanta Data Center – Backups Example Use flowcharts and checklists to create effective SOP documents.
Incident and Service Management Procedures – Service Desk Example Use flowcharts and checklists to create effective SOP documents.
Document Management Checklist Use flowcharts and checklists to create effective SOP documents.
Sales Process for New Clients – Sales Example Use flowcharts and checklists to create effective SOP documents.
Application Development Process – AppDev Example Use flowcharts and checklists to create effective SOP documents.
eDiscovery Procedure for Legal Search Use this template to describe the activities and responsibilities required to effectively respond to a discovery request.
eDiscovery Process Communication Plan Template This communication plan template provides a structure for managing ongoing communications between stakeholders over the course of the project.
eDiscovery Business Case Template This template is meant to help IT make the case for a formalized eDiscovery process.