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The rapid changes associated with a pandemic such as COVID-19 can lead to a massive increase in service desk calls. Employees need answers quickly while support staff are...
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If you want to speak to one of our analysts about taking your first steps toward building a comprehensive pandemic roadmap for your organization, book a call through your...
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It’s been an eventful weekend in the evolution of the global COVID-19 pandemic, so let’s dive right into the most notable changes we’ve seen in the news cycle thus far.
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Info-Tech Research Group recognizes the impact the global COVID-19 pandemic is already having – and will continue to have – on you, your IT department, your entire...
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Welcome to Info-Tech Research Group’s COVID-19 Daily Summary, our regular update for our members. We’ll scan the horizon, identify the news and issues that are most...
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As the COVID-19 coronavirus continues to spread, it’s having a particularly negative impact on the hospitality and gaming segments of the tourism industry. While...
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If you are responsible for your organization’s business continuity plan (BCP), expect to get a call from senior leadership soon about your readiness for a potential...
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Use this example to understand the governance and incident response components of a DRP and to show that your DRP project does not need to be as onerous as imagined.
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DRP Example Overview for Practical, Right-Sized DRP Case Study
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Use this example to understand the governance and incident response components of a BCP, and to provide a model to follow for your BCP project.
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