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Read this Executive Brief to understand the growing traction behind CXM, why you should embark on a CXM project, and why it is important to do so now.
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Read this Executive Brief to understand whether augmented reality is the right technology for your organization. Company leaders must understand how it will impact their...
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Uniphy Health Systems has been acquired by Harris Healthcare Group. The acquisition enables Harris Healthcare to offer a secure method of communication for practitioners...
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Read this executive brief to find out why you should build a chatbot proof of concept, review Info-Tech’s methodology, and understand the four ways we can support you in...
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A CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In...
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Subscription management solution offers the ability to manage customers' subscriptions and provide support throughout their lifecycle.
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The client portals come in three major types: B2B E-commerce platforms, B2B customer portals, and B2B partner portals.
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CRM solutions for higher education provide the ability to track the student experience from end-to-end. These platforms also typically provide augmented capabilities for...
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Legal practice management software is a platform of capabilities for enabling in-house legal teams and law firms to manage client relations. Core features include case...
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Loyalty Management software enables organizations to identify (potential) repeat customers, set up and run loyalty programs, and send rewards or incentives to drive...
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