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TitanHq

SpamTitan

8.3 /10
Category
SpamTitan
8.3 /10

What is SpamTitan?

SpamTitan reduces spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

Company Details


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Awards & Recognition

SpamTitan won the following awards in the Cloud Email Security category

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SpamTitan Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SpamTitan.

90 Likeliness to Recommend

4
Since last award

96 Plan to Renew

4
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SpamTitan?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Feature Ratings

Average 81

User Flagging of Suspicious Emails

87

Malware Blocking

85

Administrator Dashboard and Reporting

82

O365 integration

82

Email Account Protection

82

Integration with Other Security Software

82

Tagging

81

Anti-Spoofing Protection

81

Phishing Protection

81

Managed Services Offering

80

Administrator Email Processing

80

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Business Value Created

83

Ease of Data Integration

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

81

Quality of Features

81

Ease of Implementation

81

Vendor Support

79

Breadth of Features

78

Ease of Customization

77

Availability and Quality of Training

72

SpamTitan Reviews

Ismail O.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Feature-packed Email Security Software

Likeliness to Recommend

9 /10

What differentiates SpamTitan from other similar products?

The previous email security solutions I have used did not have AI/ML implemented. This feature helps SpamTitan flag emails with malicious links and files. SpamTitan cloud also has a very friendly UI, which is very important because complicated setups do not help with security. Also, in an environment like mine that processes so many emails, SpamTitan has proven capable of handling the large volumes of email traffic

What do you dislike most about this product?

Absolutely nothing

What recommendations would you give to someone considering this product?

I would like to see integration with Threat Intelligence platforms like VirusTotal. The threat detection scores of attached files would really help in reducing the amount of false positives.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Transparent

Brennan S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Glad to see Innovation in the new version.

Likeliness to Recommend

7 /10

What differentiates SpamTitan from other similar products?

New UI and dashboard

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

Initial setup

What recommendations would you give to someone considering this product?

If you are unsure, support is helpful

Pros

  • Reliable
  • Transparent
  • Security Protects
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Vendor's Interest First

Michelle R.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Works well with out domain configuration

Likeliness to Recommend

9 /10

What differentiates SpamTitan from other similar products?

The software has a good user interface compared to other tools, you can easily detect where you email had been sent and in which folder at the same cost.

What is your favorite aspect of this product?

I like the user interface of the tool. Works well and does not cost a lot of money

What do you dislike most about this product?

Support team is too limited and would like to see the live chat so that it is easy to contact support team

What recommendations would you give to someone considering this product?

I would recommend the software to anyone willing to have control of email tracking and spam filtering

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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