What is Salesforce Authenticator?
Salesforce Authenticator offers smart, simple two-factor authentication solutions that enhance the security of your Salesforce deployment without sacrificing user experience. Salesforce Authenticator is an intelligent, mobile two-factor authentication app that delivers enterprise-class security, while providing simplicity and convenience to your end users. With Salesforce Authenticator, it’s even easier for employees to access business-critical apps through simple push notifications. With a single tap on their mobile device, employees can approve logins and other actions, even verifying automatically from trusted locations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Authenticator?
Pros
- Caring
- Efficient Service
- Respectful
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
OTP Authentication
Biometrics Authentication
Multi-Device Protection
Browser Push Notifications
Email Authentication
Role-Based Multi-Factor Authentication
Dashboards, Analytics and Reporting
Role and User Management
Integration APIs
Hard Token Authentication
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Customization
Salesforce Authenticator Reviews
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted May 2024
makes sense if you use sales force
Likeliness to Recommend
Pros
- Trustworthy
- Effective Service
- Client's Interest First
- Reliable
Cons
- Wastes Time
Joshua A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Amazing use to use ERP with a great UX
Likeliness to Recommend
What differentiates Salesforce Authenticator from other similar products?
The UX is amazing. So easy to use.
What is your favorite aspect of this product?
A perfect UX lovely to run.
What do you dislike most about this product?
Nothing really it’s honestly the best
What recommendations would you give to someone considering this product?
Use all the applications available
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Pramod P.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2024
Salesforce: "Powerful tool with a steep learning"
Likeliness to Recommend
What differentiates Salesforce Authenticator from other similar products?
An additional degree of security is offered by Salesforce Authenticator, an app for two-factor authentication that increases access to Salesforce and other apps. Its seamless connectivity for Salesforce users with the ecosystem is one of its primary differentiators. For further protection, it provides capabilities like fingerprint or face ID biometric authentication. Time-based one-time passwords (TOTP), SMS verification codes, and push notifications are just a few of the authentication mechanisms that Salesforce Authenticator offers. It's a strong alternative for protecting your accounts because of these characteristics.
What is your favorite aspect of this product?
I adore how Salesforce helps companies manage their client relationships and optimise their sales processes. The automation tools and customisation possibilities are very nice and can significantly increase productivity. Additionally, the reporting and analytics tools offer insightful data that helps in decision-making. It's an effective tool for companies hoping to expand and prosper!
What do you dislike most about this product?
Salesforce can have a steep learning curve, especially for new users. Because of the platform's abundance of features, it can occasionally be difficult to use and set up at first. Furthermore, the customisation was limited without the need for additional development resources, which may be a drawback for individuals seeking greater freedom.
What recommendations would you give to someone considering this product?
If you're considering utilising Salesforce, I would advise getting a firm grasp of your objectives and business requirements before moving forward. Use the free trials and demos to investigate the platform and determine whether it meets your needs. Spending time on training and resources to become acquainted with the features and functionalities is also beneficial. Contact the Salesforce community at any time for advice and best practices.
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Caring