What is Robly?
Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robly?
Pros
- Caring
- Respectful
- Effective Service
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Segmentation
Content Authoring
Contact Database
A/B Testing
Auto-Responders
SPAM Compliance
Surveys and Polling
Text Messaging
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of Implementation
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Robly Reviews
sophia s.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2024
Very easy to use, but the design aspect is lacking
Likeliness to Recommend
What differentiates Robly from other similar products?
I've only used Robly, so I am not sure.
What is your favorite aspect of this product?
The ease of use
What do you dislike most about this product?
the design functions are lacking, it can be difficult to create a beautiful email
What recommendations would you give to someone considering this product?
I would recommend Robly as it is very easy to teach any of your peers how to use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Drew H.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: End User of Application
Submitted May 2024
Robly is behind the curve on templates.
Likeliness to Recommend
What differentiates Robly from other similar products?
Nothing comes to mind.
What is your favorite aspect of this product?
Nothing comes to mind.
What do you dislike most about this product?
I didn't appreciate the sunsetting of all of my previous email templates. That's created a huge amount of work for me and I am a one-person marketing office.
What recommendations would you give to someone considering this product?
Define your templates, stick with them. Organize your photos with names, not numbers so you can readily use them.
Pros
- Effective Service
- Caring
- Saves Time
- Respectful
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Performance Enhancing
Siobhan Y.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted May 2024
Robly's customer support is out of this world.
Likeliness to Recommend
What differentiates Robly from other similar products?
Robly's customer support and AI technology makes them a standout from other products.
What is your favorite aspect of this product?
I love the Robly AI technology and that sales and support will take the time to review how we can utilize the product better to reach our customers.
What do you dislike most about this product?
The only thing I dislike about the product is the contact management.
What recommendations would you give to someone considering this product?
If you are looking to increase open rates and engagement this is the product for you.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Wastes Time