What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Reliable
- Trustworthy
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Campaign Execution
Social Moderation and Workflow Management
Social Response Management
Social Asset Management
Trend Analysis
Social Post Archival
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Quality of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Christopher O.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
An Amazing Addition to the HubSpot Suite
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
The integration between HubSpots crm and the Social Media is exceptionally helpful. Having a leads social media interaction paired with and alongside marketing email integration and everything else makes the HubSpot suite great for a wholistic look at your prospects.
What is your favorite aspect of this product?
I love how easily you can sort and report based on social media interactions.
What do you dislike most about this product?
There are less features than a product like sprout social, but this product makes up for it by the integration with the rest of the CRM
What recommendations would you give to someone considering this product?
Consider switching everything else into the HubSpot ecosystem because the more integrated your are the more valuable each piece is.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Diksha S.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Mar 2024
Go to tool for Social Media Marketers
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Shared Inbox features are different and I didn't found it in other platforms.
What is your favorite aspect of this product?
I adore the special features like shared inbox and social Media Management
What do you dislike most about this product?
Use of more AI can be a good opportunity to grow the tool.
What recommendations would you give to someone considering this product?
To use this tool to follow the trend AI-powered social post generators and quickly publish content directly on social media platforms like LinkedIn, Facebook, Instagram, and X.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Sheeba T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
All-in-One Solution for Marketing
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
The insights and analytics are in detail. This is very important in our Marketing Strategy. It helps in growing business and managing our customers.
What is your favorite aspect of this product?
The convenience that a lot of essentials of Marketing are found in one place is my favorite aspect.
What do you dislike most about this product?
The import of contact lists is troublesome.
What recommendations would you give to someone considering this product?
It is an important tool for a marketer. In the world of digital marketing if Hubspot is not on your list then you are missing a big thing. Many features will help in automation and make you more efficient.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
