What is Booker Platform?
Our comprehensive service management software provides the tools you need to manage all aspects of your business -everything from growing your customer base to retaining more of those customers over time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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88 Likeliness to Recommend
97 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Booker Platform?
Pros
- Continually Improving Product
- Performance Enhancing
- Effective Service
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Transactions
POS
E-Commerce Integration
Supplier Management
Promotions Management
Customer Loyalty Programs
Employee Mobile
Analytics and Reporting
Customer Relationship Management
Inventory Management
Dashboard
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Booker Platform Reviews
Tory A. K.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Jan 2020
Cost of the product Is decent
Likeliness to Recommend
What differentiates Booker Platform from other similar products?
Cost of the software
What is your favorite aspect of this product?
The knowledge gap is marginsl
What do you dislike most about this product?
Cost of the product
What recommendations would you give to someone considering this product?
Cost of the prod
Pros
- Continually Improving Product
- Performance Enhancing
- Client Friendly Policies
- Fair
Cons
- Inhibits Innovation
- Less Efficient Service