What is BigCommerce?
BigCommerce is an advanced, reliable platform designed to grow revenue and optimize operations. Customize your site, manage shipping and payments, and list your products on Amazon, eBay, and Facebook with the BigCommerce platform.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigCommerce?
Pros
- Reliable
- Respectful
- Security Protects
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Portal
Payment Processing
Order Management
Catalog Management
Content Localization
Reporting and Analytics
Content Management
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Integrated Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
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BigCommerce Reviews
Mohsin S.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2023
Best Ecommerce Platform for Professionals
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
It is the most epic platform for selling products both online and at the retail shop. Thus, this software helps you in many ways and keeps your growth on track.
What is your favorite aspect of this product?
BigCommerce is the platform that enables the integration of multiple systems. Along with SaaS capabilities, the team collaboration that this tool offers is just to the next level. So, another best thing I liked so far is that it is not at all an open platform and you don’t have to employ someone for the software house. The website theme is difficult to upgrade and the notifications are hard to regulate using this software.
What do you dislike most about this product?
The most annoying thing about this system is that you cannot get instant customer guidance or support. Thus, you have to deal with the worse situation on your own. Additionally, the software is not good for client communications and there are very limited options available in this concern. Another drawback of this platform is that you will need to pay extra costs for additional integrations with other platforms.
What recommendations would you give to someone considering this product?
Yes, BigCommerce is highly recommended for use and it will bloom your enterprises.
Pros
- Reliable
- Efficient Service
- Client Friendly Policies
- Altruistic
- Role: Operations
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Oct 2023
multistorefront should not have been released yet
Likeliness to Recommend
Pros
- Reliable
- Respectful
- Trustworthy
- Effective Service
Cons
- Slower Product Innovation
- Inhibits Innovation
- Commodity Features
Casper V.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2023
Rich in features
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
Open saas makes it very flexibel for 'standard / saas' software
What is your favorite aspect of this product?
team behind it and the open-saas vision
What do you dislike most about this product?
The roadmap is not clear enough and Stencil is capable for complex questions
What recommendations would you give to someone considering this product?
Build it headless