What is ActivTrak?
ActivTrak is a leading workforce analytics and productivity software-as-a-service (SaaS) platform that provides data-driven insights through intuitive reports and dashboards to improve workforce productivity and operational efficiency.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
2
Since last award
96 Plan to Renew
2
Since last award
80 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ActivTrak?
Pros
- Trustworthy
- Efficient Service
- Client Friendly Policies
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Screenshots
Task Tracking
Productivity Analysis
Application and URL Monitoring
Email Monitoring
Dashboards and Reporting
Location Tracking
Domain Blocking
Alerts
Keystroke Recording
Document and File Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
ActivTrak Reviews
Daniel M.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Increase in Productivty!
Likeliness to Recommend
What differentiates ActivTrak from other similar products?
I found the support from the customer service team was what won it for us. always on hand, time zone difference didn't matter.
What is your favorite aspect of this product?
The easy to use dashboard means i can monitor productivity at a glance
What do you dislike most about this product?
Some of the deeper insight features arent 'click to run' and need abit of setting up.
What recommendations would you give to someone considering this product?
Be prepared to have to spend a little time tackling the admin like what domains to block and which category certain sites belong to. but once its done, its done and really helps you.
Pros
- Reliable
- Enables Productivity
- Respectful
- Client Friendly Policies
Samantha C.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Affordable pricing, easy to use, and and lovable!
Likeliness to Recommend
What differentiates ActivTrak from other similar products?
The vast variety of features included in its "free" version.
What is your favorite aspect of this product?
Besides that if provides so much for monitoring (up to 3) employees for free? The screenshots it provides, and the alarms I can set for taking them.
What do you dislike most about this product?
That it can only monitor up to just 3 computers/users at one time under the free subscription.
What recommendations would you give to someone considering this product?
If you want something that has a free version, you only have up to 3 employees that you need to monitor, and you want a software that has a vast variety of options to use for the maximum security you can get, then Activtrak is DEFINITELY the one you want! It's also free to try, and even provides new users with a free, 14-day Premium Access trial where you get to see everything they have to offer before deciding to buy or not!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dominik B.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2022
Easy to use and works in background
Likeliness to Recommend
What differentiates ActivTrak from other similar products?
Easy integration
What is your favorite aspect of this product?
Screenshot feature
What do you dislike most about this product?
the initial process of categorizing all activities
What recommendations would you give to someone considering this product?
Do not attempt to use instead of timesheets for payroll
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time