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Vendor Landscape: Web Conferencing Vendors

Hear me, see me, touch me, teach me.

Last Revised: May 20, 2011

More Details

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What is a Value Score?

The Value Score indexes each vendor’s product offering and business strength relative to their price point. It does not indicate vendor ranking.

Vendors that score high offer more bang for the buck (e.g. features, usability, stability, etc.) than the average vendor, while the inverse is true for those that score lower.

Price-conscious enterprises may wish to give the Value Score more consideration than those who are more focused on specific vendor/product attributes.

Champion

Vendor

Viability

Strategy

Reach

Channel

Total

You are currently over the vendor limit, please adjust your weightings to equal exactly 100%.

Product

Features

Usability

Affordability

Architecture

Total

You are currently over the product limit, please adjust your weightings to equal exactly 100%.

What matters more, the vendor score or the product score? As you weigh the importance, we will generate the vendor shortlist to match your needs.

Adobe

Connect
Vendor: Product:

Cisco

WebEx Meeting Center
Vendor: Product:

IBM

LotusLive Meetings
Vendor: Product:

IBM

Lotus Sametime
Vendor: Product:

Microsoft

Lync
Vendor: Product:

Citrix

GoToMeeting
Vendor: Product:

View Vendor Shortlist

What is a shortlist?

A shortlist is a personalized list of vendors based on the criteria above.
Your shortlist offers more information about vendor's strengths, weaknesses, price-points, etc, and ranks them according to your needs.

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Download the Storyboard Overview

Your Challenge

While you likely know the names, leading Web Conferencing vendors have different philosophies, and not all products solve all problems.
Determining which vendor fits best with your needs and budget is a challenge.

Our Advice

Critical Insight

The Web Conferencing market has matured, and the new features to evaluate are real-time communications as a service platform and mobile functionality.
Among the products evaluated, Adobe Connect and Cisco WebEx are the clear champions, and remain so even when product price for performance is accounted for.
These two products aren’t recommended for every use case, as other products are better aligned with particular scenarios, e.g. internal communication or remote support.

Impact and Result

Select the most appropriate Web Conferencing tool for your organization’s use case and needs.

Get to Action

Evaluate Web conferencing tools
Select a Web conferencing tool with confidence.
- Evaluate Web Conferencing Vendors
- Vendor Landscape Storyboard: Web Conferencing Vendors
Identify solutions that match enterprise needs
Develop a shortlist to speed selection of an appropriate Web conferencing solution.
- Web Conferencing Vendor Shortlist

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See how all the steps you need to take come together, with tools and advice to help with each task on your list.

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