Vendor Landscape: Web Conferencing Vendors

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Connect

WebEx Meeting Center

LotusLive Meetings

Lotus Sametime

Lync

GoToMeeting

What is a Value Score?

The Value Score indexes each vendor’s product offering and business strength relative to their price point. It does not indicate vendor ranking.

Vendors that score high offer more bang for the buck (e.g. features, usability, stability, etc.) than the average vendor, while the inverse is true for those that score lower.

Price-conscious enterprises may wish to give the Value Score more consideration than those who are more focused on specific vendor/product attributes.

Weight: You can adjust the weight to what is more important to you.

Progress Bars:
When both vendor and product weightings are equal to exactly 100%, your custom shortlist will be generated.

View our vendor methodology

Vendor

Product

Viability

Vendor is profitable, knowledgeable, and will be around for the long-term.

Strategy

Vendor is committed to the space and has a future product and portfolio roadmap.

Reach

Vendor offers global coverage and is able to sell and provide post-sales support.

Channel

Vendor channel strategy is appropriate and the channels themselves are strong.

Total

You are currently over the vendor limit, please adjust your weightings to equal exactly 100%.

Features

The solution provides basic and advanced feature/functionality.

Usability

The solutions dashboard and reporting tool are intuitive and easy to use.

Affordability

The five year TCO of the solution is economical.

Architecture

The delivery method of the solution aligns with what is expected within the space.

Total

You are currently over the product limit, please adjust your weightings to equal exactly 100%.

What matters more, the vendor score or the product score? As you weigh the importance, we will generate the vendor shortlist to match your needs.

Weight

Adobe

Connect
Vendor: Product:

Cisco

WebEx Meeting Center
Vendor: Product:

IBM

LotusLive Meetings
Vendor: Product:

IBM

Lotus Sametime
Vendor: Product:

Microsoft

Lync
Vendor: Product:

Citrix

GoToMeeting
Vendor: Product:

View Vendor Shortlist

What is a shortlist?
A shortlist is a personalized list of vendors based on the criteria above.

Your shortlist offers more information about vendor's strengths, weaknesses, price-points, etc, and ranks them according to your needs.

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Your Challenge

While you likely know the names, leading Web Conferencing vendors have different philosophies, and not all products solve all problems.
Determining which vendor fits best with your needs and budget is a challenge.

Our Advice

Critical Insight

The Web Conferencing market has matured, and the new features to evaluate are real-time communications as a service platform and mobile functionality.
Among the products evaluated, Adobe Connect and Cisco WebEx are the clear champions, and remain so even when product price for performance is accounted for.
These two products aren’t recommended for every use case, as other products are better aligned with particular scenarios, e.g. internal communication or remote support.

Impact and Result

Select the most appropriate Web Conferencing tool for your organization’s use case and needs.

Get to Action

Evaluate Web conferencing tools
Select a Web conferencing tool with confidence.
- Evaluate Web Conferencing Vendors
- Vendor Landscape Storyboard: Web Conferencing Vendors
Identify solutions that match enterprise needs
Develop a shortlist to speed selection of an appropriate Web conferencing solution.
- Web Conferencing Vendor Shortlist

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