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Vendor Landscape: Web Conferencing Vendors

Hear me, see me, touch me, teach me.

  • While you likely know the names, leading Web Conferencing vendors have different philosophies, and not all products solve all problems.
  • Determining which vendor fits best with your needs and budget is a challenge.

Our Advice

Critical Insight

  • The Web Conferencing market has matured, and the new features to evaluate are real-time communications as a service platform and mobile functionality.
  • Among the products evaluated, Adobe Connect and Cisco WebEx are the clear champions, and remain so even when product price for performance is accounted for.
  • These two products aren’t recommended for every use case, as other products are better aligned with particular scenarios, e.g. internal communication or remote support.

Impact and Result

  • Select the most appropriate Web Conferencing tool for your organization’s use case and needs.

Vendor Landscape: Web Conferencing Vendors Research & Tools

1. Evaluate Web conferencing tools

Select a Web conferencing tool with confidence.

2. Identify solutions that match enterprise needs

Develop a shortlist to speed selection of an appropriate Web conferencing solution.

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Authors

Timothy Hickernell

Geoff Nielson

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