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Vendor Landscape: Web Conferencing Vendors

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What matters more, the vendor score or the product score? As you weigh the importance, we will generate the vendor shortlist to match your needs.

View Vendor Shortlist

What is a shortlist?

A shortlist is a personalized list of vendors based on the criteria you define. Your shortlist offers more information about vendor's strengths, weaknesses, price-points, etc, and ranks them according to your needs.

Access this Vendor Shortlist by logging in with your Info-Tech Research Group membership or unlocking this content.


What is a Value Score?

The Value Score indexes each vendor’s product offering and business strength relative to their price point. It does not indicate vendor ranking.

Vendors that score high offer more bang for the buck (e.g. features, usability, stability, etc.) than the average vendor, while the inverse is true for those that score lower.

Price-conscious enterprises may wish to give the Value Score more consideration than those who are more focused on specific vendor/product attributes.

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Solution Set Storyboard Thumbnail

Your Challenge

  • While you likely know the names, leading Web Conferencing vendors have different philosophies, and not all products solve all problems.
  • Determining which vendor fits best with your needs and budget is a challenge.

Our Advice

Critical Insight

  • The Web Conferencing market has matured, and the new features to evaluate are real-time communications as a service platform and mobile functionality.
  • Among the products evaluated, Adobe Connect and Cisco WebEx are the clear champions, and remain so even when product price for performance is accounted for.
  • These two products aren’t recommended for every use case, as other products are better aligned with particular scenarios, e.g. internal communication or remote support.

Impact and Result

  • Select the most appropriate Web Conferencing tool for your organization’s use case and needs.

Research & Tools

1. Evaluate Web conferencing tools

Select a Web conferencing tool with confidence.

2. Identify solutions that match enterprise needs

Develop a shortlist to speed selection of an appropriate Web conferencing solution.

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