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Improve Value & Mitigate Risk through IT Governance
Take the guesswork out of IT decision-making.
Lifecycle: Learn Trends and Develop Strategy > Strategize: Strategy and Planning, Improve IT Operations > Implement: Implement and Integrate, Improve IT Operations > Operate: Operate and Optimize, Improve IT Operations > Manage: Management and Staffing
Last Revised: August 2, 2011
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- IT leaders are under considerable pressure to improve the business value of IT’s activities and decision-making. Clear IT investment and process goals, process measurement, repeatability and consistency, and compliance with internal corporate policies and external regulations are required to do so.
- IT struggles to get business support and involvement in IT governance issues.
- IT leaders must find ways to improve processes.These improvements require oversight and input from senior business and IT management to align IT decisions and activities with organizational goals to manage risk and deliver value.
Our AdviceCritical Insight
- The business relies on IT to enable day-to-day operations and information access, yet less than 50% of senior management is involved in IT decision-making. IT stands alone when it comes to delivering IT value and decisions.
- Four major governance process areas (IT Investment, Project, Service Delivery, and Risk Management) are key to aligning IT decision-making, value delivery, and business strategy. Improving governance of these processes creates a culture of joint business and IT accountability for IT decision-making.
- IT leaders know improvements are needed, but they require tools and advice that will help them make the needed enhancements to critical decision-making processes.
- Assess the organization’s ability to govern the four key process areas. IT leaders can determine where gaps exist, identify appropriate actions, create a roadmap for improving IT governance, and influence business decision makers to participate in IT governance.
- Identify the areas of greatest concern, as well as which process areas will benefit from better governance.
- Identify current governance structures for the four key governance process areas. Highlight gaps that exist between how IT decisions are made now and how they should be made.
- Create a roadmap to make the process improvements that will improve governance, provide better alignment with business goals, and enable better IT value delivery.
Get to Action
Implement IT Governance
Improve IT decision-making to justify IT investment and to achieve superior business results.
Assess implemented controls & checkpoints to ensure IT risk is understood and managed
Balance acceptable risk against expected value in all decisions related to IT activity.
Make joint IT/business decisions for prioritizing and allocating funding & resources to IT-enabled initiatives
Determine project progress, when to proceed through gates, and corrective actions for escalated issues
Evaluate system performance metrics & customer feedback to decide where to improve IT service
Ensure IT services are business-focused, reliable, and cost effective.
Related Solution Sets
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Take the guesswork out of IT decision-making.
Companies Who Helped
- Douglas Omaha Technology Commission
- City of London
- NWT Provincial Government
- Devon Kerr, IT Director, Peckar and Abramson
- Kindred Healthcare
- Tegrit Group
- Republic Bank Limited
- Navigant Consulting
- Hayes Management Consulting
- Intact Financial Group
- Department of Personnel Administration Government of California State
- LogicNet Training & Consulting Services Inc.
Solution Road Map
Prepare for a Successful IT StrategyPreparation for IT strategy development and execution lays the foundation for IT strategy success.
Improve Value & Mitigate Risk through IT GovernanceTake the guesswork out of IT decision-making.
Establish an Effective IT Steering CommitteeMake sure you have the right passengers on board.
Decode the Real Corporate StrategyUnderstand the best practices in business priority decryption.
Get IT in Line with Organizational NeedsDetermine the appropriate IT maturity level.
Make the Case for the Hybrid IT Operating ModelBreak the link between the IT operating model and the business structure for a more effective IT department.
Move to a Stable & Controlled IT DepartmentExtinguish the Firefighter status and gain control over the IT department.
Build a Culture of IT InnovationEnable IT innovation to achieve business goals.
Institutionalize Innovation through ITLeverage IT’s strong multi-department spanning position to facilitate innovation across the enterprise.
Create a Software StrategyManage and guide the organization's software direction.
Make IT a Partner in a Successful Merger or AcquisitionDon't let an M&A sidetrack your career. Create a solid M&A plan to ease the transition.