Create an Exponential Impact on Hospitality With Service Robots

Hospitality is slow to adopt new innovations, and the industry needs to realize the benefits of robotics to remain competitive.
Exponential IT is creating pressure on industry leaders to remain competitive, and keeping up with the fast pace of industry trends and vendors is difficult.
Operators have been challenged with labor shortages for years, causing the quality of service to decline.
Increased costs and decreased demand have squeezed margins for operators.

Our Advice

Critical Insight

Service robots are a valuable technology investment in the hospitality industry. Their efficient futuristic use and contactless strategies combat long-standing industry challenges and will help sustains the business.

Impact and Result

Develop vendor requirements and a shortlist of vendors that best fit the needs of the business by:

Determining knock-out criteria eliminating vendors that do not meet the business use case needs.

Adjusting vendor and product weightings across various suitability factors for the overall vendor ranking.

Assessing the importance of advanced features to determine the best-fit vendor.

Create an Exponential Impact on Hospitality With Service Robots Research & Tools

1. Create an Exponential Impact on Hospitality With Service Robots Storyboard – Revolutionize hospitality through robotics.

The hospitality industry must embrace Exponential IT to confront challenges like labor shortages. Adopting innovation, especially service robots, boosts competitiveness and sustainability. Organizations must evaluate value, requirements, and vendors to seamlessly integrate transformative technologies and thrive.

2. Service Robot Vendor Landscape Shortlist Tool – Use this tool to shortlist service robot vendors.

This tool allows an enterprise to profile its service robot requirements and generate a rank-ordered vendor shortlist from a fixed list of vendors. Vendor profiles are based on Info-Tech’s recent in-depth review of the service robot solution market.

Create an Exponential Impact on Hospitality With Service Robots visualization

Revolutionize hospitality through robotics.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Table of Contents

Need Extra Help?
Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 2 touchpoints with our researchers, all included in your membership.

Call 1: Review the research and vendor landscape to discuss potential use cases that would provide value to the business.
Call 2: Determine knock-out criteria and adjust weights of suitability factors to determine vendor ranking and importance of advanced features.

Author

Elizabeth Silva

Contributors

Sean Jewkes, Digital Hospitality Specialist, Sun International
Anonymous Contributor, Senior Director of Hospitality Systems, International Hotel Chain
Anonymous Contributor, Sales Specialist, Robotics Vendor

Search Code: 104501
Last Revised: April 24, 2024

TAGS:

Service robots, hospitality robots, hospitality innovation, service robot vendors, job-enhancement robots, service robot use cases, service robot case study, service robot challenges, service robot opportunities, service robot risks