This research note applies the Cost-to-Serve approach to identify cost-reduction opportunities in the application development services area. Coverage includes:
- Guidance on when this service area is a strong cost-cutting candidate for the organization.
- Description of specific cost-reduction measures that can be achieved according to varying time frames.
- Case studies that provide real-life insight into experiences with these cost-reduction techniques.
By understanding the cost to deliver application development services, IT can determine a better cost management approach that reduces costs while protecting the overarching strategy of the organization.