While IT professionals are predominantly concerned with successfully procuring and managing applications, some may fail to properly scrutinize the vendor. A singular focus on the application itself, without a steady eye on the stability of the vendor, is dangerous. Some form of disruption risk is present with all application providers. Vendors change naturally, through events such as bankruptcy, mergers, acquisitions, and discontinuation of applications or ongoing service and support.
In this first note on vendor disruption, learn about:
- Possible types of vendor risks.
- Warning signs that signal these risks may be present.
- How to mitigate the risks before procurement is complete.
The second note will explain how to monitor the vendor's business and application health after procurement and prepare an action plan for handling disruptions if they happen.