A Business Application Profile (BAP) documents all the key elements, requisite service levels, and support requirements for enterprise critical applications. It also addresses the end-to-end delivery path, including the application, the network, and the user environment. This research note focuses specifically on the importance of the executive summary in effectively communicating IT's role, the critical services provided, and their associated business value.
IT executives should consider the following points when preparing a BAP executive summary:
- Specific information areas that should be included.
- The content examples provided for each section.
- Suggestions on how to present critical information to senior executives.
Employ the BAP executive summary to clearly and successfully identify and describe the critical applications that IT supports and the associated range of support services they provide.
