Storyboard: Manage Software Assets Efficiently

Author(s): Sandi Conrad, Estera Varga

Many organizations struggle to keep track of their software assets. This may be due to the absence of a full time asset manager, use of inappropriate tools, or a lack of formalized policies and processes.

Software Asset Management (SAM) doesn’t just prevent the risks of being caught with pirated software; it has business benefits far beyond risk management:

  • Software costs can be reduced by as much as 30% through usage monitoring and redeployments.
  • Help Desk staff will gain instant access to current desktop and server information to help troubleshoot problems without leaving their desks.
  • Service desk and business application integration with software assets will allow assets to be linked directly to service tickets, business processes such as new hires, and IT processes like patch management.

There are many components that make up an effective SAM program. Use this solution set to understand the machinery and best practices to implement SAM.