Organizations must follow a set of procedures when purchasing, installing, or uninstalling software in order to ensure that licenses are monitored and maintained. This document contains diagrams that illustrate the processes required for:
- New user image requests
- Existing users - new license requests
- Software removal requests
- Hardware decommissioning/disposal requests
- User termination requests
The processes ensure that Help Desk, HR, and IT work as one to respond to and resolve software requests. This unity is necessary for tightly monitoring corporate-wide software assets to ensure a continual state of compliance, as well as maximum software savings.