Managed services are becoming the entry point for many vendors. Understanding managed service offerings and expectations will help the organization to have better conversations with vendors, and select the services that fit with business requirements.

This checklist provides:

• Criteria items for consideration when addressing managed services.
• A full description of each item and its importance.
• Examples of criteria and questions to address in the RFP.

Understand the business requirements for managed co-location services, and select a set of criteria before approaching co-location vendors.