Solution Set

Organizations that encounter significant capital expenditures, when building or updating their aging data center facilities. As a result, they are faced with a difficult build vs. buy decision.

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A co-location Service Level Agreement (SLA) provides a definition of performance for the negotiated service. SLAs ensure accountability on the part of the service provider and also determine the price of the service. Understand and develop...

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Ongoing management of the Service Level Agreement (SLA) and co-location contract is critical for a successful co-location engagement. Assessments should be conducted at least annually to ensure the co-location vendor is complying with the...

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After defining the organization's requirements for data center co-location service offerings, expectations for the engagement methodology should be defined. Many organizations run into trouble in the co-location agreement when a vendor's...

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Basic services for co-location are a commodity amongst vendor offerings. Understanding the business needs helps to narrow down the list of vendors and aid in the selection process. Choose a set of criteria to base the decision on, before...

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Managed services offerings build on basic co-location with added services provided by the vendor. Regardless of immediate needs, IT should include managed services criteria in the vendor selection process. Choose a set of criteria based on...

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Co-location recovery services deliver high availability using replication and backup technologies to ensure continuity of enterprise operations. Many organizations engage in co-location purely for recovery services; however, recovery services...

Organizations planning to build or refresh the data center should consider the build versus buy decision in the planning phase. This decision requires careful examination and evaluation of options involving asset inventories, facility...

Basic services offered by server room co-location vendors represent a commodity in the market. In order to differentiate vendor offerings, IT must first establish a set of criteria that focuses and narrows the search. Choose criteria relevant to...

Sizing the server room can be a difficult task, especially when factoring in future business needs. Employee-based sizing is one of many methods that can aid in estimating the required size when building or refreshing the server room. Estimate...