RESEARCH

AJAX Is Not a Fix for Poor Web Site Usability

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Asynchronous JavaScript and XML (AJAX) can add bells-and-whistles to Web application and Web page interfaces. It cannot correct usability flaws. Avoid the mistake of using AJAX to fix poorly designed Web sites.

Misusing Usability

Overuse of the word "usability" reveals how poorly most applications developers understand what this word really means. Two ISO standards provide a comprehensive definition of usability.

These standards reveal two important points about usability:

  • It is a multifaceted process.
  • The technology used to build an interface is unimportant.

Pretty Page, Ugly Interface

AJAX's ability to breathe new life into old Web-based applications continues to impress many Web application developers. AJAX-enabled Web pages enhance the user's experience by reducing page load times and providing immediate feedback. See the Info-Tech Advisor research note "AJAX: A New Hero for the Web" for more information on the technology's benefits.

Developers see high-profile sites like Google Maps, Flickr, and Live.com and...


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