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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices


  • Industry-Specific Research
  • Reference Architectures
  • Industry Trends
  • Top Technologies

Executive Peer Groups


  • Executive Collaboration
  • Peer-to-Peer Knowledge Sharing
  • High-Impact Discussion Topics

Industry-Specific Advisory Services


  • Digital Transformation
  • Linking Business & IT Value Maps
  • Advisory Assistance to Help You Build Your IT Strategy
  • Peer Benchmarking

Industry Roundtable Events

Pharmaceuticals - Critical Projects

Deep Insights Tailored to Your Industry

1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Top Industry Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Industry Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources. Benefit from peer data to get a reference point for how well you stack up.

4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment

OT Governance Readiness Assessment Tool

This tool provides you with a framework to start assessing your governance readiness level.
Strategy Alignment
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Improve OT Governance to Drive Business Results

  • Identify: Discover the methods, people, tools, and approaches that can be used to ensure you have a streamlined OT governance model in place.
  • Prioritize: Further determine a tiered approach to assembling teams and tools.
  • Align: After establishing your teams and understanding your gaps you will have a systematic approach for pulling in the right people with the right tools at the right time. Operations and IT will be tightly aligned.
Strategy Alignment
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Pharmaceutical Manufacturing Industry Reference Architecture

Info-Tech recognizes the value in business-IT synergy. Info-Tech will:

  • Demonstrate the value of IT’s role in supporting your Pharmaceutical manufacturing business capabilities while highlighting the importance of proper alignment between organizational and IT strategies.
  • Apply Level-2 business reference architecture techniques such as strategy maps, value streams, and capability maps to design usable and accurate blueprints of your Pharmaceutical manufacturing operations.
  • Assess your initiatives and priorities to determine if you are investing in the right capabilities. Conduct capability assessments to identify opportunities and to prioritize projects.
Strategy Alignment
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Pharmaceuticals Business-Aligned IT Strategy

  • Global manufacturing of pharmaceuticals involves a complex system of overlapping supply chains. Significant challenges for the industry include the rising costs of skilled labor, a shortage of experienced technologists, and an increase in competition from emerging economies that are creating generic drugs.
  • Learn about the ecosystem factors that are impacting the Pharmaceuticals industry and how your IT team is set from a PESTLE and SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
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Pharmaceuticals IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
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Pharmaceuticals Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Pharmaceuticals Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.

2

Top Industry Trends


Top Trends
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Ensure Your Products Have a Compliant Manufacturing Supply Chain

  • Identify: Understand the compliance, certifications, standards, and regulatory activities that are important for your business sector and products.
  • Prioritize: Further determine which tools can be used for tracking and tracing information for conducting internal audits and generating reports for governing bodies.
  • Align: After establishing what technologies are needed for compliance, form the team in accordance with initial setup and ongoing management of compliance across all suppliers as well as considerations for management of in-transit control processes such as customs and CTPAT.
Top Trends
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Pharmaceuticals Data Analytics Report

  • Costs associated with building internal capabilities across AI and bio-pharma are prohibitive. An effective strategy involves developing partnerships with leading big data firms that specialize in data analytics as a core competency.
  • Learn about how the data analytics trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Pharmaceuticals Smart Factories Report

  • Smart factories, driven by the Internet of Things (IoT), are currently an experimental process for Pharmaceutical Manufacturing.
  • Learn about how the smart factories trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Pharmaceuticals Artificial Intelligence Report

  • The benefits of investing in artificial intelligence (AI) have been known for some time. Quite simply, AI uses algorithms to identify relationships and patterns in data in order to define new methods and solutions.
  • Learn about how artificial intelligence affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.

3

Industry Benchmarking


Peer Benchmarking
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Benchmarking Report: A Cross-Industry Comparison of IT Stakeholder Satisfaction

  • Every industry has unique characteristics that can hamper progress or facilitate success in satisfying IT stakeholders. Reimagine your strategy by shifting the definition of who your peers really are.
  • Discover which industries achieve high stakeholder satisfaction across 13 core IT services.
  • Learn the characteristics that different industries have that can help or hinder IT success.
  • Understand what your industry has in common with others that you can leverage to improve stakeholder satisfaction and overcome your own institutional barriers.
Peer Benchmarking
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Pharmaceuticals IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT
  • With the emergence of Industry 4.0 technologies and increased security exposures, IT needs to take the lead in bridging communication and service expectation gaps with business, R&D, and operational technology leadership on the manufacturing floor.
  • Understand important focus areas to address and insights into how your team compares with other Pharmaceuticals Manufacturing IT organizations.
Peer Benchmarking
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Pharmaceuticals IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. IT staffing is stretched thin.
  • By taking the IT Staffing Assessment diagnostic and participating in our unique IT Spend benchmarking, you will gain critical information to position your team to be seen as strategic.
Peer Benchmarking
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Pharmaceuticals IT Management & Governance Benchmarking Report

  • Understanding your IT team’s perception of what’s important and how well they’re doing is central to identifying strengths, weaknesses, and potential misalignments with business priorities and expectations.
  • Learn about how IT departments in your industry assess the importance and effectiveness of 45 IT processes to gauge your own alignment and identify select processes for targeted improvement.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Deliver Operational Efficiency Through Predictive Maintenance

  • Predict: problems based on tolerance.
  • Enable: proactive actions (predictive instead of reactive maintenance).
  • See: prevention of downtime, increased productivity, and higher customer satisfaction.
Core Industry Technologies
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Autonomous Technologies in Manufacturing

The deployment of industrial robots in manufacturing can yield a wide range of impactful results, transforming various aspects of operations, productivity, and overall business success. Some potential results and impacts include:

  • Enhanced Productivity: Industrial robots can perform tasks with high precision and consistency, leading to increased production speed and reduced cycle times. This heightened productivity can result in greater output and quicker order fulfillment.
  • Improved Quality: Robots execute tasks with minimal variation, resulting in consistent product quality and reduced defects. This leads to improved customer satisfaction, reduced rework, and decreased waste.
  • Optimized Resource Utilization: Robots can operate 24/7 without breaks, minimizing idle time and maximizing resource utilization. This efficiency leads to reduced energy consumption, optimized material usage, and improved overall resource management.
  • Increased Flexibility: Modern robots are designed for versatility and easy reprogramming. Manufacturers can swiftly adapt to changes in production demands, allowing for rapid product line reconfiguration.
  • Human-Robot Collaboration: Collaborative robots (cobots) can work safely alongside human operators, enhancing task efficiency and worker safety. This collaboration can lead to improved ergonomic conditions and reduced human fatigue.
  • Data-Driven Decision-Making: Robotic automation generates vast amounts of data that can be analyzed to identify patterns, optimize processes, and make informed decisions for continuous improvement.
  • Safety Improvement: Dangerous and hazardous tasks can be assigned to robots, reducing the risk of workplace accidents and injuries for human workers.
  • Cost Reduction: While the initial investment in robotics can be substantial, the long-term cost savings from increased efficiency, reduced waste, and lower error rates can be significant.
  • Competitive Advantage: Companies that embrace industrial robots can gain a competitive edge by offering higher-quality products, faster turnaround times, and improved customer responsiveness.
  • Sustainability: Efficient resource utilization and waste reduction achieved through robotic automation can contribute to improved sustainability efforts, leading to reduced environmental impact.
Core Industry Technologies
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Generative AI in Digital Twins

The deployment of Gen AI with digital twins can empower manufacturers with predictive insights and real-time solutions. Manufacturers can improve their operational efficiency, innovation capabilities, and overall competitiveness using cognitive twins. Gen AI also improves resilience, risk management, and sustainability when used in conjunction with digital twins.

  • Enhanced Analytics: Predict future states of the system and identify potential issues or failures.
  • Optimized Performance: Optimize system and process performance, resulting in improvements.
  • Improved Decision-Making: Create new, innovative designs and solutions, resulting in novel products and services.
  • Improved Resilience: Enhance supply chain visibility and predict potential disruptions.
  • Sustainability and Waste Reduction: Reduce waste and energy consumption, leading to more sustainable operations.
  • Rapid Changes: Enable digital twins to adapt in real-time to changes in the environment.
  • Risk Management: Assess and simulate various risk scenarios, enabling proactive risk management.
  • Improved Modeling: Create accurate simulations of complex systems to develop and test new concepts quickly.
Core Industry Technologies
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Empower Your Manufacturing Organization With the Potential of Intelligent Automation

Intelligent automation adds significant value to organizations. Intelligent automation has a variety of real-world applications and can simplify processes, reduce resource use, and improve operational efficiencies.

  • Extend and speed up innovation, automate R&D, and integrate products and services.
  • Streamline supply chain operations and enable access to accurate information.
  • Improve customer experience by automating sales, services, and marketing.
  • Streamline core corporate processes across finance, sales, HR, and IT.
Core Industry Technologies
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Digital Twins in Manufacturing

Embracing digital twin technology in the manufacturing industry offers a myriad of advantages, including:

  • Enhanced Product Development: Digital twins enable rapid prototyping and virtual testing, reducing the time and costs associated with physical prototypes.
  • Optimized Production Processes: Manufacturers can simulate different production scenarios to identify bottlenecks, optimize workflows, and improve overall efficiency.
  • Predictive Maintenance: Digital twins facilitate predictive maintenance by analyzing real-time data, allowing businesses to address maintenance needs before equipment failure occurs.
  • Reduced Downtime: With real-time monitoring and predictive capabilities, digital twins help minimize unplanned downtime, leading to increased productivity.
  • Improved Quality and Safety: Manufacturers can ensure product quality and safety by identifying and rectifying issues in the virtual environment before they manifest in the physical world.
  • Informed Decision Making: Data-driven insights from digital twins empower manufacturers to make well-informed decisions, driving continuous improvement.
  • Remote Monitoring and Control: Digital twins enable remote monitoring and control of assets and processes, enabling efficient management across distributed locations.
Core Industry Technologies
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Using Supply Chain Control Tower for Competitive Differentiation

A supply chain control tower allows organizations to:

  • Predict problems across the supply chain.
  • Enable real-time information and decision-making capabilities.
  • See where goods are and any bottlenecks that may be occurring.
Core Industry Technologies
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Sustainable Autonomous Packaging Solutions

Failure to define and meet sustainability goals will mean:

  • Significant reputational damage in addition to fines and legal action
  • Inability to remain competitive in an evolving marketplace
  • Being a less attractive option for customers actively looking for more sustainable solutions
Core Industry Technologies
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The Connected Factory

  • Identify: The kinds of compliance, certifications, standards, and regulatory activities that are important for your business sector and products.
  • Prioritize: Further determine which tools can be used for tracking and tracing information, for conducting internal audits, and for generating reports for governing bodies.
  • Align: After establishing what technologies are needed for compliance you will form the team in accordance with initial setup and ongoing management of compliance across all suppliers as well as considerations for management of in-transit control processes such as customs and CTPAT.
Core Industry Technologies
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Pharmaceuticals Artificial Intelligence for Drug Discovery Report

  • Artificial intelligence (AI) for drug discovery facilitates drug development by expediting the analysis of large amounts of stored data.
  • Learn about what AI for drug discovery is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Pharmaceuticals Quality Management Report

  • Pharmaceutical companies generate a tremendous amount of process data. Quality management systems (QMSs) aim to improve the drug development process but also serve as repositories of valuable information and aid in the efficient production of drugs.
  • Learn about what a quality management system is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Pharmaceuticals ERP Report

  • Enterprise resource planning (ERP) systems enable a seamless integration of disparate legacy systems and generate a holistic view of the enterprise to support decision making details.
  • Learn about what an ERP system is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.

Latest Pharmaceuticals Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Manufacturing: Advice From the COVID-19 Roundtable

Date published

March 30, 2020

Authors:
  • Roberto Eberhardt

  • Gleb Lisikh

On March 24, 2020, Info-Tech’s industry practice hosted a Manufacturing Industry Roundtable with the specific focus of identifying the impact that the COVID-19 pandemic is having in the industry. This is a summary of the roundtable discussions around three key issues.

Discussion Summary: Info-Tech LIVE Las Vegas Manufacturing Industry Roundtable

Date published

December 19, 2019

Authors:
  • Jennifer Perrier

  • Roberto Eberhardt

Info-Tech’s Industry Roundtable for Manufacturing generated real-life insight about the key issues facing your peers in this particular space and what IT leaders are trying to do to address them related to Industry 4.0. Relate their insights to your own situation, extract the lessons and advice that make sense to you, and take steps to optimize IT in Manufacturing.

Info-Tech’s Virtual Industry Roundtable for Manufacturing: What Your Peers Had to Say

Date published

November 21, 2019

Authors:
  • Jennifer Perrier

  • Roberto Eberhardt

Info-Tech’s Virtual Industry Roundtables for Manufacturing generated real-life insight about the key issues facing your peers in the space and what IT leaders are trying to do to address them. Relate their insights to your own situation, extract the lessons and advice that make sense to you, and take steps to optimize IT in Manufacturing.

IoT-Enabled Preventive Maintenance: Ready or Not, Here We Come!

Date published

September 20, 2019

Author:
  • Roberto Eberhardt

The promise of the internet of things (IoT) connecting thousands of devices and producing a great deal of information that potentially would change the way the manufacturing industry works is not new. However, those promises have not materialized, at least not at the speed that was originally anticipated. In this note we’ll explore the reasons why the explosion has not occurred and what areas of your organization need consideration if you are planning to deploy it.

Establishing a Balanced Scorecard for IT Performance in the Manufacturing Industry Is an Important Complement to IT Strategy

Date published

August 2, 2019

Author:
  • Sidney Hodgson

The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, the IT balanced scorecard must demonstrate the value IT provides and reflect corporate strategies and goals.

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