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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices


  • Industry-Specific Research
  • Reference Architectures
  • Industry Trends
  • Top Technologies

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  • High-Impact Discussion Topics

Industry-Specific Advisory Services


  • Digital Transformation
  • Linking Business & IT Value Maps
  • Advisory Assistance to Help You Build Your IT Strategy
  • Peer Benchmarking

Industry Roundtable Events

Computer Software - Critical Projects

Deep Insights Tailored to Your Industry

1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Top Industry Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Industry Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources. Benefit from peer data to get a reference point for how well you stack up.

4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment
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Computer Software Business-Aligned IT Strategy

  • Learn about the ecosystem factors that are impacting the Computer Software industry and how your IT team is set from a PESTLE and SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
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Computer Software IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
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Computer Software Industry Impacts on IT Strategy: Senior Management Presentation Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Computer Software Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.

2

Top Industry Trends


Top Trends
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Computer Software Trust by Design Report

  • The trust we all had in our technology services has eroded and needs rebuilding. To be considered a serious player, Computer Software companies must put security of data and infrastructure at the top of their critical success factor lists.
  • Learn about how trust by design affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Computer Software Experience by Design Report

  • IT’s customers aren’t just those who pay money for your company’s products and services – IT’s customers also include internal staff, and the quality of their experiences count just as much, but they’re often ignored.
  • Learn about how experience by design affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Computer Software Serverless by Design Report

  • Leveraging the cloud has allowed Computer Software companies to control infrastructure costs and speed deployment, allowing small start-ups to become mid-tier players overnight. Going serverless is the next step in this evolution, but challenges exist.
  • Learn about how serverless by design affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.

3

Industry Benchmarking


Peer Benchmarking
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Benchmarking Report: A Cross-Industry Comparison of IT Stakeholder Satisfaction

  • Every industry has unique characteristics that can hamper progress or facilitate success in satisfying IT stakeholders. Reimagine your strategy by shifting the definition of who your peers really are.
  • Discover which industries achieve high stakeholder satisfaction across 13 core IT services.
  • Learn the characteristics that different industries have that can help or hinder IT success.
  • Understand what your industry has in common with others that you can leverage to improve stakeholder satisfaction and overcome your own institutional barriers.
Peer Benchmarking
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Computer Software IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their stakeholders are unsatisfied with the quality of service they’re receiving from IT.
  • Understand important common focus areas to address, and gain insights into how your team aligns to other Computer Software industry IT teams.
Peer Benchmarking
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Computer Software IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business.
  • By taking the IT Staffing Diagnostic and participating in our unique IT Spend Benchmarking, you will gain critical information to understand how to position your IT team to be more effective.
Peer Benchmarking
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Computer Software IT Management & Governance Benchmarking Report

  • Understanding your IT team’s perception of what’s important and how well they’re doing is central to identifying strengths, weaknesses, and potential misalignments with business priorities and expectations.
  • Learn about how IT departments in your industry assess the importance and effectiveness of 45 IT processes to gauge your own alignment and identify select processes for targeted improvement.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Computer Software API Management Report

  • APIs make enterprise assets reachable by apps in order to expose valuable data. Interfacing the next generation of apps with disparate and legacy systems is a strategic priority.
  • Learn about what API management is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Computer Software Low-Code Development Report

  • In a world where the next set of feature enhancements can propel a start-up or an established business to greater success, churning out well-developed software is important.
  • Learn about what low-code development is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Computer Software Site Reliability Engineering Report

  • The ever-changing digital and cloud landscape is demanding an unprecedented collaboration, transparency, resiliency, stability, performance, reliability, and correctness. Enter site reliability engineering.
  • Learn about what site reliability engineering is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.

Latest Computer Software Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Meet the Professional Services, Real Estate and Property Management, and Technology, Media, and Telecom Executive Services Leadership Team

Date published

November 7, 2023

Authors:
  • John Kemp

  • Reiaz Somji

  • Neil de Ridder

  • Richard Treglown

  • Justin St-Maurice

In today's dynamic business environment, industries are undergoing remarkable changes. Whether you're in the Professional Services sector, where we guide you through economic shifts and evolving client expectations, or in the dynamic Real Estate and Property Management industry, influenced by market dynamics and tenant preferences, Info-Tech serves as your trusted ally. We offer tailored research, coaching, and mentoring services that enhance service quality, client satisfaction, operational efficiency, and overall business growth.

Problematic IT Processes for Computer Systems Design and Related Services – IT Governance, Performance Measurement, and Security Strategy

Date published

January 31, 2019

Author:
  • George Goodall

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as “service gap” to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.

Constant Change, Constant Drain: Leadership Volatility and Employee Turnover

Date published

December 21, 2017

Author:
  • Travis Duncan

Dramatic and unpredictable shifts in leadership priorities and expectations can damage employee engagement and thwart productivity. As an IT leader accountable for the success of a portfolio of projects and concerned about your staff’s engagement, there are some PPM best practices you can use to help protect your project teams from the draining impact of an unstable and demanding executive influence.

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