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Top 12 Data Observability Use Cases
Chris Dyck, research practice lead at Info-Tech Research Group, discusses the crucial role of data observability in enhancing data quality, management, and governance within organizations. Dyck emphasizes the importance of gaining insights into data quality, behavior, and performance to ensure re...
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Info-Tech Analyst, VMware Partner Denounce Broadcom’s New Channel Strategy
John Annand, research practice lead at Info-Tech Research Group, shares insights on the implications of Broadcom ending the VMware partner program, a move that shocked the IT channel community. This decision affects various stakeholders, from resellers to infrastructure service providers like Whi...
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2023: The Year Generative AI Governance Came Into Its Own
Brian Jackson, principal research director at Info-Tech Research Group, highlights the critical need for AI governance in the digital workplace, especially with the rise of generative AI. Jackson emphasizes that organizations must now establish responsible AI frameworks that reflect their values ...
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In Surprise Move, Intel, DigitalBridge Launch Enterprise GenAI Firm
Brian Jackson, principal research director at Info-Tech Research Group, shares his thoughts on Intel and DigitalBridge Group's launch of Articul8 AI, a company providing a secure GenAI software platform for enterprises. Jackson highlights the unexpected move given Intel's chip capabilities and so...
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Microsoft introduces Windows Copilot key for PCs
Scott Bickley, research practice lead at Info-Tech Research Group, discusses Microsoft's introduction of a Copilot key on Windows PCs, marking a significant keyboard update after nearly 30 years. This feature allows users to access Microsoft's AI assistant for various tasks. Bickley suggests that...
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Why Effective Cybersecurity is Important for Businesses
Erik Avakian, technical counselor at Info-Tech Research Group, emphasizes the vital role of cybersecurity for businesses, highlighting the increasing threats and their potential impact on companies. Avakian notes the importance of aligning cybersecurity strategies with business goals and continua...
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Trendline: Customer Experience
Mark Tauschek, VP and distinguished analyst at Info-Tech Research Group, discusses the challenges and importance of smooth transitions in IT customer service, particularly in the context of AI-enabled self-service tools. He emphasizes the need for seamless integration between automated processes ...
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Predictions 2024: Probing what’s in store for PC channel, MSPs
Dr. Justin St-Maurice from Info-Tech Research Group outlines key trends for 2024, focusing on managed services providers (MSPs) and IT consultants. He emphasizes the ongoing relevance of Generative AI (GenAI) and the necessity for the tech services industry to integrate it effectively. St-Maurice...
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L&D’s engagement paradox: Employees say they want training, yet multitask during it
A recent workplace training report highlights a paradox where employees express a strong demand for training but often multitask during sessions. The report aligns with Info-Tech Research Group's findings, emphasizing the need for effective training approaches. It suggests a focus on developing d...
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