Research Notes

How to Write an SOP

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider the type and complexity...

Quick Wins Save 5% Now!

Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.

Test Lean and Mean with Six Software Testing Goals

IT managers who strive to improve the functional quality of software need only concern themselves with six primary testing goals. To meet these goals, six basic types of...

NetApp Buyer's Advice

NetApp is not a low-cost solution, but the value comes from reliability and good support. Negotiate on price, but don't overlook the minimum levels of training,...

Data Center Facility Requirements Estimations At-a-Glance

When building or refreshing the data center, IT must have a high level understanding of requirements and potential budget. Facility requirements for power, cooling,...

Is Your Web Site User Hostile?

(By Info-Tech Analyst Howard Kiewe - Printed with permission from Processor magazine www.processor.com) I recently guest lectured on the topic of usability testing to...

The Technology Pieces in the Electronic Document Management Puzzle

Growing demand for information management within IT makes Electronic Document Management (EDM) a priority for many IT leaders. EDM solutions can simplify compliance...

Top Level Domain Authorities Implementing DNSSEC

On May 5, 2010 top level domain authorities, such as ICANN, VeriSign, and others will implement the first phase of a DNSSEC (Domain Name System Security Extensions)...

Device Confusion

Steve Jobs calls this the "Post-PC Era," so maybe it's all his fault. On the other hand, Gartner ought to take its share of the blame, since it was the first to start...

Special Letter: Diminishing Arctic Sea Ice

It's far past time for us to get beyond the oil and coal lobbies and their propaganda, and move into useful conversation with the rest of the world on how we will proceed...
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