Research Notes

Prepare for Infrastructure Consolidation Change

Server virtualization and consolidation has become a way of life for most infrastructure managers. The breakdown of physical barrier through virtualization and...

Is the Cloud the End of Infrastructure?

Cloud computing will significantly impact the roles of infrastructure professionals and internal infrastructure processes. Taking ownership of the cloud and internal...

Data Integration 101

As a business develops, the number of point-to-point integrations grows to become a hopelessly tangled web of integrations. Data integration can bring order to data chaos...

Negotiate Favorable Telecom and Mobility Contracts

Avoid contract pitfalls and get a fair price on your telecom and mobility contracts.

New SharePoint 2010: Now One Stop for Collaboration and Content

SharePoint 2010 introduces several shiny new names and interfaces. Most notably, the additional collaboration features now make SharePoint 2010 a more comprehensive...

Address the Risks Posed by Legacy Applications

As an Applications Development & Maintenance leader, you must address the key challenges facing the role. The effective management of legacy applications is one of those...

salesforce.com Buyer's Advice

Info-Tech's buyer's advice will help you optimize spending on salesforce.com and avoid buyer's remorse.

Info-Tech's Guide to the Interview Process

The behavioral interview is the culmination of the recruiting process. It provides an opportunity for the enterprise to get to know a candidate and learn more about how...

How to Write an SOP

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider the type and complexity...

Building a Better E-mail Acceptable Use Policy

Avoid lawsuits, penalties, and misunderstandings by clearly defining acceptable use of e-mail for both employees and the enterprise. Define retention periods, set privacy...
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