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Read this executive brief to understand how strong requirements gathering is the most impactful capability for delivering quality solutions.
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Read this Executive Brief to understand why Infrastructure organizations need to take proactive control in interfacing with the business and managing their work.
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Most contracts’ terms and conditions are deficient at the most basic levels, significantly detracting from downstream vendor management and cost savings opportunities....
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Offboarding is an emotional roller coaster. Regardless of cause or reason, people will be upset. Leverage Info-Tech’s best practices and consult with HR to establish a...
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Small enterprise IT has been slow to adopt cloud technologies due to security concerns. Don’t let potential risks derail your efforts to optimize, expand, and transform...
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Data is changing the manufacturing industry. Organizations are harnessing data insights to improve operational efficiency, supply chain and logistics, customer intimacy,...
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Don’t waste resources on failed health information technology initiatives. Build a robust stakeholder and change management program to improve technology adoption outcomes.
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Finding the right balance between security and privacy is difficult for K-12. IT is responsible for protecting faculty, staff, and students, but must do so while...
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The service desk is the face of IT. User satisfaction with IT in finance and insurance is largely influenced by the quality of the customer service the service desk...
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Faculty, staff, and students want better wireless internet. They don’t care how Wi-Fi is improved, just that it is. Upgrade wireless coverage, speed, and uptime in order...
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