CIO Business Vision

The most important thing a CIO can do is understand the business needs and actively measure that the business is satisfied

Stakeholder management is a critical aspect of running a successful IT department. Info-Tech’s CIO Business Vision program is a low effort, high impact program that will give you detailed report cards on the organization's satisfaction with IT’s core services. Use these insights to understand your key business stakeholders, find out what is important to them, and improve your interactions.

Understanding the needs of your stakeholders is the first and most important step in stakeholder management.

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Benefits of CIO Business Vision

Key Stakeholders

  • Find out the needs of your key stakeholders
  • Improve your Stakeholder Management

Credibility

  • Move beyond opinion and get to facts
  • Build Autonomy

Improve

  • You can't manage what you can't measure
  • Stop flying blind

Focus

  • Find out what is important to the business
  • Get the most value out of Resources

Download Sample Report

Info-Tech's core CIO Business Vision is set up to apply to all organizations. Download a sample of the survey and report card you will receive from Info-Tech's core offering.

Report Survey

Download Sample Educational Report

Info-Tech also has an education focused offering that applies directly to CIOs in the education sector. Click below for the samples of the education survey and report card.

Report Survey

Participants Template

Get started on the CIO Business Vision. Start collecting the participants for your survey by using this template.

Template

Email Template

Get started on the CIO Business Vision. Start customizing your emails by using this template.

Template

Overall Report Cards

IT Satisfaction Report Card

Features

A scorecard which measures the satisfaction of your key decision makers annually.

You Get:

  • Overall IT Satisfaction & Value
  • IT Relationship Satisfaction
  • Top Business Priorities
  • Core Services Satisfaction

Benefits

No activity or project is more important than showing the company you care enough to measure their satisfaction once a year.

So You Can:

Show you care about satisfaction and communicate:

  • IT Relationship Satisfaction
  • Top Business Priorities
  • Core Services Satisfaction

IT Capacity Report Card

Features

A capacity scorecard that shows the demands on IT by each department.

You Get:

  • Capacity Metrics
  • IT Supply & Value Satisfaction
  • Capacity Satisfaction by Department

Benefits

The business is the one that demands more resources. Prove the demands on IT from the business and make the case for more resources.

So You Can:

  • Demonstrate demands on IT to the CEO and Executives
  • Communicate capacity issues to:
    • IT
    • Business Leaders

Department Report Cards

Stakeholder Satisfaction Report Cards

Features

Individual department scorecards which measure the satisfaction of each department.

You Get:

  • IT Satisfaction & Value by Department
  • IT Relationship Satisfaction by Department
  • Core Services Satisfaction by Department
  • Capacity Metrics by Department

Benefits

Individual department scorecards which measure the satisfaction of each department.

So You Can:

  • Manage the needs of Individual Business Leaders
  • Communicate Results to Individual Business Leaders

Satisfaction by Department

Features

A view of all department results in one spot.

You Get:

  • Department Satisfaction score
  • Department Capacity score
  • Department Dependency score
  • Department top ranked IT Core Service

Benefits

You can use this view to compare the departments by Satisfaction Capacity and Dependency scores.

So You Can:

  • Prioritize which departments to focus on first

What's Next Is Up to You

All activities are optional and should be completed as you see fit


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