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Biased Sources Are Resulting in Poor Software Selection
As businesses evolve in today's digital world, there is an increase in the demand for new, modern, and more feature-rich software to stay competitive and innovative in the market. This timely research is designed to help business leaders and consultants in choosing the right software application ...
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The Right IT Organizational Structure Can Reduce Turnover and Increase Innovation
Digital technology and information transparency drive organizations to reorganize around customer responsiveness. As businesses aim to remain relevant in an increasingly competitive market, organizational design must be forward-looking and ready to adapt to rapid pivots in technology and customer...
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New Security Report by Info-Tech Research Group Details Five Priorities APAC Security Leaders Need to Know for Coming Year
Info-Tech Research Group, one of the top global information technology research and advisory firms, has published its annual trends report on the upcoming priorities security leaders need to plan for. Info-Tech's Security Priorities 2022 report combines insights from the 2022 security priorities ...
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Top Ten Tips to Improve Service Desk Ticket Queues
As more employees gradually return to the office and adopt hybrid work, Info-Tech's data-backed blueprint will help organizations define clear processes and ownership for assigning and actioning tickets, improving service desk ticket queue management and customer satisfaction.
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Improving Service Desk Metrics Helps IT Better Align With Strategic Business Goals
This data-backed blueprint will help organizations improve the metrics their service desk is measured by to align IT with strategic business goals better. The new resource is intended to guide IT leaders on consolidating metrics and assigning context and actions to ones currently tracked. With th...
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Info-Tech Research Group Continues Australia and New Zealand Expansion, Names David Banger as New APAC Senior Managing Director
Info-Tech Research Group, one of the world's leading IT research and advisory firms, is continuing its ongoing expansion into APAC to support technology leaders with specialized diagnostics, research, and experienced analysts with regional and global insights across a variety of industries.
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New CIO Priorities Report Reveals Strategies for ANZ Organisations to Compete in the Digital Economy
Info-Tech Research Group, one of the top information technology and research advisory firms globally, has published its annual CIO Priorities for the coming year. The CIO Priorities 2022 report combines insights from the recently released 2022 Tech Trends Report to help CIOs better compete in the...
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Info-Tech Research Group Publishes 2022's IT Talent Trends Report
Info-Tech Research Group, a leading global IT research and advisory firm, has released its 2022 trends report on the IT talent market. This new research contains insights and strategies on how organizations can incorporate new ways of working to build and keep the best team.
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Info-Tech Research Group Reveals 2022 Tech Trends
Info-Tech Research Group, one of the fastest-growing information technology and research advisory firms in the world, has revealed its annual tech trend insights for the coming year. Info-Tech offers research, diagnostics, and workshops to systematically improve IT departments, with the annual Te...
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