<turbo-stream action="update" target="offerings-list"><template>
  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-y-4">
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/software-reviews/products/confluence?c_id=253">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="Confluence" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/5779/original/confluence-blue.png?1729694537" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Atlassian X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@Atlassian">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Atlassian LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/atlassian">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Atlassian Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.atlassian.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/software-reviews/products/confluence?c_id=253">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="Confluence" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/5779/original/confluence-blue.png?1729694537" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Atlassian</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" data-gainsight-json="{}" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/software-reviews/products/confluence?c_id=253">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">Confluence</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Atlassian X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@Atlassian">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Atlassian LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/atlassian">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Atlassian Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.atlassian.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 89.0% 0, 89.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.9</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-900" style="clip-path: polygon(0 0, 91.0% 0, 91.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">9.1</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/software-reviews/products/confluence?c_id=253#reviews">188 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="http://www.softwarereviews.com/products/5779/review/new?c_id=253" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-5779">Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-5779" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="RtfQWw2buQhX8faCZ5Gk4OG_r1ZKyn9BdJe3K-llBLKB_1COq_q6GNOWAI9Ms7YiLVgroXO56SNaSqc2ImI8ZQ" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9411" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="t72r-DlTA-d_9Ll_lJIbKK_HTRTOSbmZG6rnzc2zlrVwlSstnzIA9_uTT3K_sAnqYyDJ4_c6L_s1d_fQBrSuYg" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9411" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-5779" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-5779" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Enables Productivity
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Reliable
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Effective Service
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Respectful
</li>
</ul>
</div>
          </div>
</div>
        <div class="sr-tw-flex sr-tw-gap-0.5 @lg/product-card:sr-tw-flex-col @lg/product-card:sr-tw-justify-start">
            <div class="data-quadrant-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn2.infotech.com/assets/software_reviews_shared/awards/data_quadrant_awards_badge_2025-b536729c8ba7f0370d12289578cc38ec08e1c9ff7e2bdb153e6c0882d6ecde05.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
            <div class="emotional-footprint-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn1.infotech.com/assets/software_reviews_shared/awards/emotional_footprint_awards_badge_2025-2a6d91769f13b4527e10484f0004d233ff24826a6ea40c2f71b06db04a88a8e3.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
</div></div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/software-reviews/products/hubspot-service-hub?c_id=253">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="HubSpot Service Hub" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/7799/original/hubspot_logo.png?1732028955" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="HubSpot X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@HubSpot">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="HubSpot LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/hubspot">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="HubSpot Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.hubspot.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/software-reviews/products/hubspot-service-hub?c_id=253">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="HubSpot Service Hub" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/7799/original/hubspot_logo.png?1732028955" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">HubSpot</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" data-gainsight-json="{}" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/software-reviews/products/hubspot-service-hub?c_id=253">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">HubSpot Service Hub</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="HubSpot X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@HubSpot">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="HubSpot LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/hubspot">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="HubSpot Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.hubspot.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 87.0% 0, 87.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.7</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 89.0% 0, 89.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.9</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/software-reviews/products/hubspot-service-hub?c_id=253#reviews">71 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="http://www.softwarereviews.com/products/7799/review/new?c_id=253" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-7799">To increase customer retention, you need to focus on delivering customer value. Service Hub turns your customer experience from a cost center to a revenue driver. Service Hub brings all your customer service data and channels together in one place, and helps scale your support through automation and self-service. More time for proactive service that delights, retains, and grows your customer base.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-7799" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="4hOWn2HfR0ZsISPyGnzU3cYmarX7dz8VgXVrTOSSD2klOxZKx75EVuhG1f8xXsYfCsHuQsIEqXevqHtRL5U3vg" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9390" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="dtB2kY2jgEo5NMKKA_ku9vtrd_VntmfCbLy4id35Aeux-PZEK8KDWr1TNIco2zw0N4zzAl7F8aBCYaiUFv45PA" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9390" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-7799" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-7799" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Enables Productivity
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Transparent
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Helps Innovate
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Respectful
</li>
</ul>
</div>
          </div>
</div>
        <div class="sr-tw-flex sr-tw-gap-0.5 @lg/product-card:sr-tw-flex-col @lg/product-card:sr-tw-justify-start">
            <div class="data-quadrant-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn2.infotech.com/assets/software_reviews_shared/awards/data_quadrant_awards_badge_2025-b536729c8ba7f0370d12289578cc38ec08e1c9ff7e2bdb153e6c0882d6ecde05.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
</div></div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/software-reviews/products/freshdesk?c_id=253">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="Freshdesk" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/1069/original/Freshworks_logo.png?1745594554" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Freshworks Inc. X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@freshworksinc">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Freshworks Inc. LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/1377014">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Freshworks Inc. Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://freshworks.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/software-reviews/products/freshdesk?c_id=253">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="Freshdesk" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/1069/original/Freshworks_logo.png?1745594554" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Freshworks Inc.</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" data-gainsight-json="{}" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/software-reviews/products/freshdesk?c_id=253">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">Freshdesk</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Freshworks Inc. X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@freshworksinc">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Freshworks Inc. LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/1377014">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Freshworks Inc. Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://freshworks.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 86.0% 0, 86.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.6</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 89.0% 0, 89.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.9</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/software-reviews/products/freshdesk?c_id=253#reviews">67 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="http://www.softwarereviews.com/products/1069/review/new?c_id=253" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-1069">Freshworks&#39; cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel support experience across email, phone, web, chat, forums, social media, and mobile apps. Freshdesk’s capabilities include robust ticketing, SLA management, smart automations, intelligent reporting, and game mechanics to motivate agents.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-1069" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="GWDALeFPGSv_LdxMCnvHamZqdvDXfBy2M58U9QFdPrPeSED4Ry4aO3tKKkEhWdWoqo3yB-4PitQdQgToyloGZA" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9408" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="1BhFFInND-35v2bWNac8hGQvM66cyC0ml0OBQU9kBowTMMXBL6wM_X3YkNsehS5GqMi3WaW7u0S5npFchGM-Ww" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9408" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-1069" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-1069" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Reliable
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Enables Productivity
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Performance Enhancing
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Effective Service
</li>
</ul>
</div>
          </div>
</div>
        <div class="sr-tw-flex sr-tw-gap-0.5 @lg/product-card:sr-tw-flex-col @lg/product-card:sr-tw-justify-start">
            <div class="data-quadrant-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn2.infotech.com/assets/software_reviews_shared/awards/data_quadrant_awards_badge_2025-b536729c8ba7f0370d12289578cc38ec08e1c9ff7e2bdb153e6c0882d6ecde05.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
            <div class="emotional-footprint-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn3.infotech.com/assets/software_reviews_shared/awards/emotional_footprint_awards_badge_2024-1da028bf6034521b6da6f53c5563d9545634a67d87dfe09ddc0004f566cbddec.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
</div></div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/software-reviews/products/bitrix24?c_id=253">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="Bitrix24" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/7176/original/Bitrix24-Cloud-logo-large.png?1617157118" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Bitrix24 Ltd X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@bitrix24">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Bitrix24 Ltd LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/bitrix-inc.">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Bitrix24 Ltd Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.bitrix24.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/software-reviews/products/bitrix24?c_id=253">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="Bitrix24" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/7176/original/Bitrix24-Cloud-logo-large.png?1617157118" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Bitrix24 Ltd</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" data-gainsight-json="{}" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/software-reviews/products/bitrix24?c_id=253">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">Bitrix24</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Bitrix24 Ltd X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@bitrix24">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Bitrix24 Ltd LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/bitrix-inc.">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Bitrix24 Ltd Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.bitrix24.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 83.0% 0, 83.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.3</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 86.0% 0, 86.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.6</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/software-reviews/products/bitrix24?c_id=253#reviews">36 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="http://www.softwarereviews.com/products/7176/review/new?c_id=253" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-7176">Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-7176" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="fXi7-enN2URKIT-M4ODg6eIg_Y64G-X0l94rRQ4TkIS6UDssT6zaVM5GyYHLwvIrLsd5eYFoc5a5AztYxRSoUw" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9389" autocomplete="off" /></form>
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      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="aNjenTgxNO0clrkdJBtMsxerv4LIhU4W5Ara17UZLVWv8F5InlA3_ZjxTxAPOV5x20w7dfH22HTK18rKfh4Vgg" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9389" autocomplete="off" /></form>
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        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-7176" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-7176" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Reliable
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Performance Enhancing
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Enables Productivity
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Trustworthy
</li>
</ul>
</div>
          </div>
</div>
        <div class="sr-tw-flex sr-tw-gap-0.5 @lg/product-card:sr-tw-flex-col @lg/product-card:sr-tw-justify-start">
            <div class="emotional-footprint-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn1.infotech.com/assets/software_reviews_shared/awards/emotional_footprint_awards_badge_2025-2a6d91769f13b4527e10484f0004d233ff24826a6ea40c2f71b06db04a88a8e3.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
</div></div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/software-reviews/products/knowledgeowl?c_id=253">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="KnowledgeOwl" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/8229/original/00000156-b04a-a502-80d7-99fe8f83a772.png?1665169747" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="KnowledgeOwl X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@knowledge_owl">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="KnowledgeOwl LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/6471587">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="KnowledgeOwl Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.knowledgeowl.com">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/software-reviews/products/knowledgeowl?c_id=253">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="KnowledgeOwl" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/8229/original/00000156-b04a-a502-80d7-99fe8f83a772.png?1665169747" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">KnowledgeOwl</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" data-gainsight-json="{}" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/software-reviews/products/knowledgeowl?c_id=253">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">KnowledgeOwl</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="KnowledgeOwl X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@knowledge_owl">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="KnowledgeOwl LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/6471587">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="KnowledgeOwl Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.knowledgeowl.com">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 82.0% 0, 82.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.2</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 85.0% 0, 85.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.5</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/software-reviews/products/knowledgeowl?c_id=253#reviews">42 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="http://www.softwarereviews.com/products/8229/review/new?c_id=253" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-8229">KnowledgeOwl is a knowledge base software platform that helps organizations create searchable, user-friendly documentation for both customers and internal teams. Founded in 2015 in Boulder, Colorado, KnowledgeOwl serves 3,200+ authors across industries including software, healthcare, and financial services.

The platform features robust Google-like search, fully customizable design, AI-powered capabilities, and flexible public, private, or hybrid knowledge bases. As a Certified B Corporation, KnowledgeOwl is a bootstrapped company known for exceptional customer support and customer-driven development that puts people first.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-8229" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="R8ce_9Q09fRjTxBiKHlIOCR00mKA7CWjg-NYXTAOPrqA754qclX25Oco5m8DW1r66JNWlbmfs8GtPkhA-wkGbQ" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9404" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="mxDdMJZqMQChUlv2niHp-VC1Y8nuBdypi5-0cu9dOKBcOF3lMAsyECU1rfu1A_s7nFLnPtd2SsulQqRvJFoAdw" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9404" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-8229" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-8229" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Helps Innovate
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Performance Enhancing
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Enables Productivity
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Trustworthy
</li>
</ul>
</div>
          </div>
</div>
        </div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/software-reviews/products/zoho-desk?c_id=253">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="Zoho Desk" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/7798/original/Zoho-desk_logo.png?1732042560" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Zoho Corporation X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@Zoho">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Zoho Corporation LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/zoho">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Zoho Corporation Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.zoho.com">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/software-reviews/products/zoho-desk?c_id=253">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="Zoho Desk" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/7798/original/Zoho-desk_logo.png?1732042560" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Zoho Corporation</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" data-gainsight-json="{}" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/software-reviews/products/zoho-desk?c_id=253">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">Zoho Desk</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Zoho Corporation X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@Zoho">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Zoho Corporation LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/zoho">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Zoho Corporation Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.zoho.com">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 82.0% 0, 82.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.2</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 86.0% 0, 86.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.6</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/software-reviews/products/zoho-desk?c_id=253#reviews">59 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="http://www.softwarereviews.com/products/7798/review/new?c_id=253" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-7798">Zoho Desk&#39;s knowledge management software is known for the built-in setup of a customizable multi-brand help center and a multi-lingual Knowledge Base. It serves as a platform to manage and share knowledge online in a way that is beneficial for both customers and businesses.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-7798" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="BRg45KuXQHyoa9_X4kylSaR-yrNCFpLkk4vsidHESebCMLgxDfZDbCwMKdrJbreLaJlORHtlBIa9VvyUGsNxMQ" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9412" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="x27coY1BiTu9okuGWidYjv7ovLhLFE3hd1hCAv6nmo8ARlx0KyCKKznFvYtxBUpMMg84T3Jn24NZhVIfNaCiWA" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9412" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-7798" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-7798" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Saves Time
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Trustworthy
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Acts with Integrity
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Effective Service
</li>
</ul>
</div>
          </div>
</div>
        <div class="sr-tw-flex sr-tw-gap-0.5 @lg/product-card:sr-tw-flex-col @lg/product-card:sr-tw-justify-start">
            <div class="data-quadrant-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn2.infotech.com/assets/software_reviews_shared/awards/data_quadrant_awards_badge_2025-b536729c8ba7f0370d12289578cc38ec08e1c9ff7e2bdb153e6c0882d6ecde05.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
</div></div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/software-reviews/products/zendesk-for-service?c_id=253">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="Zendesk for Service" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/2334/original/zendesk_logo.png?1729522290" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Zendesk X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@Zendesk">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Zendesk LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/zendesk">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Zendesk Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.zendesk.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/software-reviews/products/zendesk-for-service?c_id=253">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="Zendesk for Service" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/2334/original/zendesk_logo.png?1729522290" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Zendesk</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" data-gainsight-json="{}" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/software-reviews/products/zendesk-for-service?c_id=253">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">Zendesk for Service</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Zendesk X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@Zendesk">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Zendesk LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/zendesk">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Zendesk Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.zendesk.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 79.0% 0, 79.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.9</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 81.0% 0, 81.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.1</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/software-reviews/products/zendesk-for-service?c_id=253#reviews">57 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="http://www.softwarereviews.com/products/2334/review/new?c_id=253" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-2334">Zendesk streamlines your support with time-saving tools like ticket views, triggers, and automations. This helps you get straight to what matters most – better customer service and more meaningful conversations. Zendesk helps companies empower their customer service agents and sales teams with the tools they need to get the job done right.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-2334" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="zDCSiOh0dO5FFBOKal-8oaRyw-Bn2lSAWU8bsWojRIcLGBJdThV3_sFz5YdBfa5jaJVHF16pwuJ3kgusoSR8UA" autocomplete="off" /><input type="hidden" name="offering_category_id" value="20806" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="4Oh_Fna0bWnguh-AQn7JNC7hM1KhVCYBg86m-7BNCsInwP_D0NVueWTd6Y1pXNv24ga3pZgnsGOtE7bme0oyFQ" autocomplete="off" /><input type="hidden" name="offering_category_id" value="20806" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-2334" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-2334" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Security Protects
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Performance Enhancing
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Respectful
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Saves Time
</li>
</ul>
</div>
          </div>
</div>
        </div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/software-reviews/products/guru?c_id=253">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="Guru" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/8218/original/guru-logo.png?1667489646" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  
  <li>
    <a title="Guru Technologies LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.linkedin.com/company/guru-technologies/">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Guru Technologies Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.gurutechnologies.net/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/software-reviews/products/guru?c_id=253">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="Guru" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/8218/original/guru-logo.png?1667489646" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Guru Technologies</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" data-gainsight-json="{}" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/software-reviews/products/guru?c_id=253">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">Guru</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  
  <li>
    <a title="Guru Technologies LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.linkedin.com/company/guru-technologies/">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Guru Technologies Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.gurutechnologies.net/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 78.0% 0, 78.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.8</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 81.0% 0, 81.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.1</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/software-reviews/products/guru?c_id=253#reviews">48 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="http://www.softwarereviews.com/products/8218/review/new?c_id=253" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-8218">Guru is a collaborative knowledge management solution where answers find you--everywhere, every time. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-8218" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="VqB8tGd0VChJQGM5G0GlKnAKIujFhTBhjNAPJanU7LqRiPxhwRVXOM0nlTQwY7fovO2mH_z2pgOiDR84YtPUbQ" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9392" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="8b_3If7Zi8EJv6hElEI-fOJZt0H0mFPdgs5S0ahqP2s2l3f0WLiI0Y3YXkm_YCy-Lr4zts3rxb-sE0LMY20HvA" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9392" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-8218" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-8218" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Reliable
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Continually Improving Product
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Client&#39;s Interest First
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Generous Negotitation
</li>
</ul>
</div>
          </div>
</div>
        </div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/software-reviews/products/liveagent?c_id=253">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="LiveAgent" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/2375/original/LiveAgent_logo.png?1711123690" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  
  <li>
    <a title="LiveAgent LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/live-agent-ltd-uk-">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="LiveAgent Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://liveagent.com">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/software-reviews/products/liveagent?c_id=253">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="LiveAgent" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/2375/original/LiveAgent_logo.png?1711123690" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">LiveAgent</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" data-gainsight-json="{}" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/software-reviews/products/liveagent?c_id=253">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">LiveAgent</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  
  <li>
    <a title="LiveAgent LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/live-agent-ltd-uk-">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="LiveAgent Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://liveagent.com">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 78.0% 0, 78.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.8</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 79.0% 0, 79.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.9</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/software-reviews/products/liveagent?c_id=253#reviews">37 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="http://www.softwarereviews.com/products/2375/review/new?c_id=253" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-2375">LiveAgent is help desk software which helps you to increase satisfaction, profits and reduce time you spend on email Equipped with 175+ support features you&#39;ll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone calls. Some of the main help desk features include: Automation, SLA, Ticketing, POP3 accounts, Email piping, Departments, Priorities, Statuses, Tags, Rules, Ticket Routing, Canned/Predefined messages, Macros &amp; many more.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-2375" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="K55OGhKaoeM7xDX4d8jKdbOU46fL5sAOeSy-HMJeiJLsts7PtPui87-jw_Vc6ti3f3NnUPKVVmxX8a4BCVmwRQ" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9409" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-gainsight-json="{}" data-toggle="modal" target="_self" href="#software-reviews-buy-report-modal">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/software-reviews/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="TBXvW5WZ3lriRnh94fDgV44ZUFv0jQRH7izWXg_MG1mLPW-OM_jdSmYhjnDK0vKVQv7UrM3-kiXA8cZDxMsjjg" autocomplete="off" /><input type="hidden" name="offering_category_id" value="9409" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-2375" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-2375" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Reliable
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Enables Productivity
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Trustworthy
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Client&#39;s Interest First
</li>
</ul>
</div>
          </div>
</div>
        </div>    </div>
  </div>
</div>
    <div class="sr-tw-mt-11 sr-tw-mb-1 sr-tw-pt-4 sr-tw-text-pretty sr-tw-border-solid sr-tw-border-0 sr-tw-border-t sr-tw-border-gray-300 first:sr-tw-mt-0 first:sr-tw-pt-0 first:sr-tw-border-t-0">
      <h3 class="sr-tw-my-0 sr-tw-text-base sr-tw-leading-tight sr-tw-uppercase">Products below are ineligible for awards due to insufficient recent reviews</h3>
</div>
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/software-reviews/products/servicenow-knowledge-management?c_id=253">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="ServiceNow Knowledge Management" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/8224/original/ServiceNow_logo.png?1745595813" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="ServiceNow X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@servicenow">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="ServiceNow LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/servicenow">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="ServiceNow Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.servicenow.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/software-reviews/products/servicenow-knowledge-management?c_id=253">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="ServiceNow Knowledge Management" data-gainsight-json="{}" src="https://cdn-public.softwarereviews.com/production/logos/offerings/8224/original/ServiceNow_logo.png?1745595813" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">ServiceNow</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" data-gainsight-json="{}" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/software-reviews/products/servicenow-knowledge-management?c_id=253">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">ServiceNow Knowledge Management</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="ServiceNow X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.x.com/@servicenow">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="ServiceNow LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="http://www.linkedin.com/company/servicenow">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="ServiceNow Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" data-gainsight-json="{}" href="https://www.servicenow.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 81.0% 0, 81.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.1</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 83.0% 0, 83.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.3</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/software-reviews/products/servicenow-knowledge-management?c_id=253#reviews">22 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="http://www.softwarereviews.com/products/8224/review/new?c_id=253" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-8224">The ServiceNow Knowledge Management (KM) application enables the sharing of information in knowledge bases. These knowledge bases contain articles that provide users with information such as self-help, troubleshooting, and task resolution. It increases self-service rates for customers and employees—and boosts agent productivity with contextual knowledge, driven by machine learning.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-8224" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-8224" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-8224" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Friendly Negotiation
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Caring
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Fair
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Transparent
</li>
</ul>
</div>
          </div>
</div>
        </div>    </div>
  </div>
</div>
  
<nav class="sr-tw-my-6" id="pagination-cards" aria-label="Pagination" data-controller="sr-scroll-to-no-link" data-sr-scroll-to-no-link-element-value="offering-products">
  <ul class="sr-tw-flex sr-tw--mx-2 sr-tw-my-0 sr-tw-p-0 sr-tw-list-none sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none">
    <li class="sr-tw-mx-2 sr-tw-hidden">
      
    </li>

    <li class="sr-tw-mx-2 sr-tw-hidden">
      
    </li>

          <li class="active sr-tw-mx-2">
            <a id="cards-pagination-page-1-button" class="sr-tw-shrink-0 sr-tw-m-0 sr-tw-flex sr-tw-items-center sr-tw-justify-center sr-tw-min-w-[28px] sr-tw-h-7 sr-tw-text-inherit sr-tw-border-0 sr-tw-opacity-100 hocus:sr-tw-no-underline sr-tw-px-2 sr-tw-tabular-nums sr-tw-text-gray-700 sr-tw-border sr-tw-border-gray-300 sr-tw-rounded hocus:sr-tw-text-white hocus:sr-tw-bg-secondary-600 hocus:sr-tw-border-secondary-600 aria-current:sr-tw-text-white aria-current:sr-tw-bg-secondary-500 aria-current:sr-tw-border-secondary-500 aria-current:sr-tw-cursor-default aria-current:hocus:sr-tw-bg-secondary-500" data-action="click-&gt;sr-scroll-to-no-link#scroll" data-turbo-stream="" data-turbo="true" aria-current="true" href="/software-reviews/categories/knowledge-management/async_offerings_load?segment_id=253&amp;offerings_page=1&amp;offerings_per=10&amp;sort_by=composite_score&amp;sort_direction=desc">1</a>
          </li>
          <li class="sr-tw-mx-2 active-page"><a id="cards-pagination-page-2-button" class="sr-tw-shrink-0 sr-tw-m-0 sr-tw-flex sr-tw-items-center sr-tw-justify-center sr-tw-min-w-[28px] sr-tw-h-7 sr-tw-text-inherit sr-tw-border-0 sr-tw-opacity-100 hocus:sr-tw-no-underline sr-tw-px-2 sr-tw-tabular-nums sr-tw-text-gray-700 sr-tw-border sr-tw-border-gray-300 sr-tw-rounded hocus:sr-tw-text-white hocus:sr-tw-bg-secondary-600 hocus:sr-tw-border-secondary-600 aria-current:sr-tw-text-white aria-current:sr-tw-bg-secondary-500 aria-current:sr-tw-border-secondary-500 aria-current:sr-tw-cursor-default aria-current:hocus:sr-tw-bg-secondary-500" data-action="click-&gt;sr-scroll-to-no-link#scroll" data-turbo-stream="" data-turbo="true" href="/software-reviews/categories/knowledge-management/async_offerings_load?segment_id=253&amp;offerings_page=2&amp;offerings_per=10&amp;sort_by=composite_score&amp;sort_direction=desc">2</a></li>
          <li class="sr-tw-mx-2 active-page"><a id="cards-pagination-page-3-button" class="sr-tw-shrink-0 sr-tw-m-0 sr-tw-flex sr-tw-items-center sr-tw-justify-center sr-tw-min-w-[28px] sr-tw-h-7 sr-tw-text-inherit sr-tw-border-0 sr-tw-opacity-100 hocus:sr-tw-no-underline sr-tw-px-2 sr-tw-tabular-nums sr-tw-text-gray-700 sr-tw-border sr-tw-border-gray-300 sr-tw-rounded hocus:sr-tw-text-white hocus:sr-tw-bg-secondary-600 hocus:sr-tw-border-secondary-600 aria-current:sr-tw-text-white aria-current:sr-tw-bg-secondary-500 aria-current:sr-tw-border-secondary-500 aria-current:sr-tw-cursor-default aria-current:hocus:sr-tw-bg-secondary-500" data-action="click-&gt;sr-scroll-to-no-link#scroll" data-turbo-stream="" data-turbo="true" href="/software-reviews/categories/knowledge-management/async_offerings_load?segment_id=253&amp;offerings_page=3&amp;offerings_per=10&amp;sort_by=composite_score&amp;sort_direction=desc">3</a></li>
          <li class="sr-tw-mx-2 sr-tw-opacity-100 disabled gap">
            <button class="sr-tw-shrink-0 sr-tw-m-0 sr-tw-flex sr-tw-items-center sr-tw-justify-center sr-tw-min-w-[28px] sr-tw-h-7 sr-tw-text-inherit sr-tw-border-0 sr-tw-opacity-100 hocus:sr-tw-no-underline sr-tw-bg-transparent" type="button" disabled>&hellip;</button>
          </li>

    <li class="sr-tw-mx-2">
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