Outsource IT Infrastructure to Improve System Availability, Reliability, and Recovery
There are very few IT infrastructure components you should be housing internally – outsource everything else.
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Not outsourcing your IT infrastructure can result in:
- Your in-house data center causing you to spend more than you need to in order to meet your reliability, availability, and recovery requirements
Outsourcing your IT infrastructure can result in:
- Better system availability and reliability
- Better disaster recovery capabilities
- Certain forms of outsourcing which can provide more elasticity
- CAPEX converted to OPEX
- Minimized risk of operating costs
- Better security capabilities
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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Book NowModule 1: Assess the infrastructure outsourcing profile
The Purpose
- Assess whether the organization is ready to outsource its IT infrastructure.
- Determine what to outsource.
- Select an outsourcing deployment model.
Key Benefits Achieved
- Understanding of whether now is the right time to outsource your IT infrastructure.
- Defined list of infrastructure components that are appropriate for outsourcing.
- Selected deployment model that is most cost effective and suitable for your organization.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Assess the organizational readiness to outsource. |
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| 1.2 | Understand the criticality of your applications. |
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| 1.3 | Assess the risk of outsourcing each application. |
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| 1.4 | Decide what not to outsource. |
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| 1.5 | Calculate the cost of operating your in-house IT infrastructure. |
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| 1.6 | Conduct a strategic fit assessment in addition to your cost analysis to help you select the right deployment model. |
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| 1.7 | Select your deployment model based on a cost comparison and strategic fit analysis. |
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Module 2: Structure the project
The Purpose
- Define project goals.
- Clarify project roles and responsibilities.
- Develop a business case to achieve management buy-in.
- Develop metrics to measure success.
Key Benefits Achieved
- Defined project goals, responsibilities, scope, and success metrics which will result in more successful project management.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Brainstorm your IT outsourcing goals. |
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| 2.2 | Clarify project roles and responsibilities. |
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| 2.3 | Develop your IT outsourcing business case. |
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| 2.4 | Develop success metrics. |
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Module 3: Identify the requirements and develop an RFP
The Purpose
- Develop an RFP that reflects your short term and long term requirements.
Key Benefits Achieved
- Defined short term and long term requirements which reduce your risk of outgrowing your vendor.
- A well-defined RFP which will increase your chances of outsourcing success.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Define your short term and long term requirements. |
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| 3.2 | Develop an RFP. |
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Module 4: Evaluate RFP responses
The Purpose
- Select the best vendor for your needs.
Key Benefits Achieved
- An understanding of how to approach the RFP response evaluation process.
- Selection of the most appropriate vendor for your needs.
- Reduced risk of buyer’s remorse.
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Evaluate your RFP responses. |
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Module 5: Manage the transition and vendor relationship
The Purpose
- Plan for a smooth transition to outsourcing.
- Build a collaborative on-going vendor relationship.
- Measure your project success.
Key Benefits Achieved
- A smooth transition and collaborative vendor relationship will lead to greater outsourcing success.
| Activities: | Outputs: | |
|---|---|---|
| 5.1 | Plan and visualize your changes to people, processes, and technology. |
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| 5.2 | Develop a communication plan and governance structure. |
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| 5.3 | Understand how to build a collaborative partnership with the vendor. |
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| 5.4 | Examine the process for switching and exiting service engagements early. |
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| 5.5 | Track your project success. |
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