Recalibrate Your End-User Computing Strategy and Roadmap

The post-PC era is now! Recalibrate your strategy for any device running any platform from any location.

Onsite Workshop

Leaving end-user computing a decade in the past will cause:

  • Poor stakeholder and end-user satisfaction with IT.
  • Wasted investment and poor adoption.
  • Unreliable performance and higher operational costs.

Recalibrating end-user computing within the context of stakeholder goals and user needs will:

  • Increase satisfaction in IT and modernize UX.
  • Empower the business.
  • Simplify management of endpoints.

Module 1: Plan the Implementation

The Purpose

  • Create a vision for end-user computing at your organization.
  • Identify the needs of your users.

Key Benefits Achieved

  • Grounds your end-user computing strategy in the reality of your organization.

Activities: Outputs:
1.1 Create a vision for your end-user computing strategy.
  • Knowledge of your stakeholders’ goals and priorities
  • A vision for end-user computing that incorporates industry trends as well as your organizational realities
1.2 Perform a user group and persona analysis.
  • Completed user group and persona analysis deliverable that can be used to inform all IT initiatives

Module 2: Create Your End-User Computing Roadmap

The Purpose

  • Map out the future of end-user computing at your organization within the context of industrial trends.

Key Benefits Achieved

  • Developed your goal state for your user groups.
  • Identified and prioritized major end-user computing projects.

Activities: Outputs:
2.1 Select initiatives to include in the roadmap.
  • Better understanding of trends within end-user computing
  • Identified how end-user computing can alleviate pain points and fulfill stakeholders’ goals
2.2 Create a high-level implementation and migration strategy.
  • Identified high priority end-user computing projects
  • Set target states for all user groups
2.3 Refine the roadmap.
  • Finalized a roadmap for end-user computing
  • Established ownership for end-user computing project
2.4 Define the costs and benefits of the implementation.
  • Performed high-level cost/benefit analysis
  • Established KPIs to measure the success of the end-user computing strategy

Module 3: Dive Deeper Into Your First Initiative

The Purpose

  • Learn more about another end-user computing initiative.
  • Prepare IT for a new technology and to work with external service teams.

Key Benefits Achieved

  • Created initial knowledgebase articles to help ease the transition.
  • Tasks for the first initiative broken down in your roadmap.

Activities: Outputs:
3.1 Determine how the initiative will impact IT and end users.
3.2 Create a migration plan.
  • List of tasks for IT to complete to implement the initiative
3.3 Create a training plan and initial knowledgebase.
  • Compiled a training plan for IT and end users

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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