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Upcoming Research:
Create a Career Path for Technical Specialists

Make them want to stay!

More Details
CAUTION: This content has been retired, and is no longer being maintained. It may contain information or links that are out of date and/or broken. Please use this solution set with caution.

Your Challenge

  • IT technical specialists need the opportunity for career options besides the people management track, which recognizes their technical skills and seniority.
  • They need a defined career path with increased authority and recognition in the organization.
  • Many training investments generate limited value for staff members and the organization, and the right ones must be reinforced with battlefield experience.

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Leverage Staff Feedback to Improve Management Performance

Don't let IT staff feedback sit on the shelf; harness it to drive superior management performance.

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Develop a Solid Understanding of Performance Appraisal

Clean up the performance appraisal mess.

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Engage Employees with Career Planning and Succession Development

Get the skills you need, keep the staff you want.

Note

Storyboard: Engage Employees with Career Planning and Succession Development

Building a steady and reliable IT staffing contingent is getting harder. Learn how to mitigate opportunity and productivity risks associated with talent gaps by applying succession development best practices.

Template/Policy

Career Development Plan Template

Career development plans represent a critical two-way commitment between an employee and the organization. These plans are essential to building employee engagement, which in turn drives retention. Use this template to develop a pool of talented individuals who can drive your organization.

Template/Policy

Annual Performance Review: Staff

Regular and formal performance reviews are critical to maintaining and improving overall productivity of your staff. Every organization has a unique method of administering performance appraisals, but many are based on a few simple templates.

Note

Will Staffers Jump Ship? How to See the Signs

When a staffing contingent is cut to bare minimum, losing a key employee is a disaster. This is no time to protect the status quo ? it could cost precious human resources. Instead, change the methods used to manage staff now in order to prevent defection.

Tool

Ideal Staffing Mix Tool

Protect against attrition, and ensure that staffing requirements are met, by using the McLean Report "Ideal Staffing Mix Tool" to determine the optimal distribution of junior, intermediate and senior level staff.

Note

Staff Experience: Hit the Right Volume at All Levels

High levels of attrition in IT, combined with shorter corporate planning cycles, make achieving an ideal staffing mix very difficult. Understand the staffing guidelines at different attrition levels and apply the McLean Report's staffing assessment tools to ensure that projects are staffed for success.

Note

Strategies for Dealing with Under-Performing IT Staff

Under-performing employees do not necessarily lack talent. Instead, they might lack other factors such as appropriate training or management. There are several approaches that an IT manager can take for dealing with underperforming staff in order to avoid the costs associated with termination.

Solution Road Map

Other Solution Sets in Organizational Design
1. Develop a Strategic Workforce Plan for IT
Get the right skills at the right time to keep up with shifting technologies.
2. Redeploy IT Staff to Fill Changing Demands
Locate new areas of demand, select the right employee, retrain, and redeploy.
3. Acquire New and Hot IT Skills
Buy, borrow, rent, or steal…well, don’t steal, just retrain and redeploy.
4. Develop IT Staff Capabilities
Look to staff development as an essential win-win investment, not a discretionary luxury.
5. Downsize IT Staff for Future Gain with Minimal Pain
Apply a quick and steady hand. Cut, but don't amputate.
6. Deliver Maximum Value with Limited Staff
Do only the work that really matters.
View the full Solution Road Map