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Lifecycle: Improve IT Operations > Implement: Implement and Integrate, Improve IT Operations > Operate: Operate and Optimize, Improve IT Operations > Manage: Management and Staffing
Last Revised: 2010-11-22
CAUTION: This content has been retired, and is no longer being maintained. It may contain information or links that are out of date and/or broken. Please use this solution set with caution.
Your Challenge
IT technical specialists need the opportunity for career options besides the people management track, which recognizes their technical skills and seniority.
They need a defined career path with increased authority and recognition in the organization.
Many training investments generate limited value for staff members and the organization, and the right ones must be reinforced with battlefield experience.
Building a steady and reliable IT staffing contingent is getting harder. Learn how to mitigate opportunity and productivity risks associated with talent gaps by applying succession development best practices.
Career development plans represent a critical two-way commitment between an employee and the organization. These plans are essential to building employee engagement, which in turn drives retention. Use this template to develop a pool of talented individuals who can drive your organization.
Regular and formal performance reviews are critical to maintaining and improving overall productivity of your staff. Every organization has a unique method of administering performance appraisals, but many are based on a few simple templates.
When a staffing contingent is cut to bare minimum, losing a key employee is a disaster. This is no time to protect the status quo ? it could cost precious human resources. Instead, change the methods used to manage staff now in order to prevent defection.
Protect against attrition, and ensure that staffing requirements are met, by using the McLean Report "Ideal Staffing Mix Tool" to determine the optimal distribution of junior, intermediate and senior level staff.
High levels of attrition in IT, combined with shorter corporate planning cycles, make achieving an ideal staffing mix very difficult. Understand the staffing guidelines at different attrition levels and apply the McLean Report's staffing assessment tools to ensure that projects are staffed for success.
Under-performing employees do not necessarily lack talent. Instead, they might lack other factors such as appropriate training or management. There are several approaches that an IT manager can take for dealing with underperforming staff in order to avoid the costs associated with termination.