eDiscovery: Ease Compliance through Repeatable Process

Reduce the price for responding to requests for information and replying to litigation by 80%.


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Your Challenge

  • Many CIOs make the assumption that eDiscovery is a black swan event. The truth is that eDiscovery comes from various sources: litigation, regulatory compliance, and internal investigations.
  • eDiscovery can be incredibly complex and expensive. IT often treats eDiscovery as legal counsel’s issue but IT is a huge part of the response.
  • eDiscovery has a lot of moving parts. IT must interact with inside counsel, outside counsel, and a variety of different parties within the enterprise.
  • The entire process needs to be auditable and – in legal parlance – “defensible.”

Our Advice

Critical Insight

  • All IT departments should have an eDiscovery plan in the likelihood that the improbable occurs.
  • Organizations that have a formal plan and the capabilities to perform eDiscovery search rank email and sensitive documents as the top concerns.
  • The less control IT has over the information source the greater the concern for eDiscovery.

Impact and Result

  • Prepare for eDiscovery. Develop an SOP and a set of standard communication templates to guide the conversation with requestors and legal counsel.
  • Formalize the process so that IT can control the pain and business disruption that eDiscovery creates.
  • Reduce the cost of compliance by up to 80%.

eDiscovery: Ease Compliance through Repeatable Process


Define the technology you need to support Discovery requests

Fill technology gaps in the eDiscovery process.


Understand the litigant and regulator request formats

Describe the responsibilities and activities required.


Implement a standard discovery request process

Assess the relative risk or value of information sources.

Search Code: 58968
Published: July 17, 2013
Last Revised: July 17, 2013