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Develop an Enterprise Content Management Strategy
ECM success isn't about technology; it's about the business problem.
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Your Challenge
- ECM is a better acronym for vendor marketing than tactical IT planning.
- ECM is an incredibly complicated technology with a large array of add-ons and specialty products.
- The success of ECM depends on its popularity with business users. These users generally have very specific requirements that they struggle to articulate.
Our Advice
Critical Insight- Master the dizzying vocabulary of ECM buzzwords and concepts.
- Create a specific business plan to capture the ECM project scope and objectives.
- Establish a set of ECM value metrics to guide ongoing projects and developments.
- Business involvement in requirements gathering and training initiatives is crucial for ECM success.
- The ECM project must focus on three specific areas: IT efficiencies, compliance and litigation defense, and business process efficiency.
- Most enterprises benefit more from tactical point solutions that they do from ECM suites.
Get to Action
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Develop a working vocabulary and understanding of ECM components.
Understand the various ECM concepts and technologies and how they relate to key considerations like worker productivity, managing information growth, and compliance. Establish a basis for ongoing ECM success.
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Complete a readiness questionnaire.
Determine whether the enterprise is ready to begin planning for an ECM solution.
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Create a business plan for ECM.
Articulate the business drivers for the ECM project and how they relate to the technology direction.
Related Solution Sets
Vendor Landscape Plus: Web Content Management
There's a constellation of choices - avoid the black holes.
Related Content
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Other Solution Sets in Content & Document Management
1. Develop an Enterprise Content Management Strategy
ECM success isn't about technology; it's about the business problem.
ECM success isn't about technology; it's about the business problem.
2. Vendor Landscape: Enterprise Content Management for Process Workers
Stick to the process; identify key vendors for automating mission critical workflows.
Stick to the process; identify key vendors for automating mission critical workflows.
3. Vendor Landscape: Content Management for Knowledge Workers
Take the “E” out of ECM. Focus on Knowledge Worker Content Management.
Take the “E” out of ECM. Focus on Knowledge Worker Content Management.
6. Vendor Landscape Plus: Web Content Management
There's a constellation of choices - avoid the black holes.
There's a constellation of choices - avoid the black holes.
7. Extend SharePoint to Overcome Key Challenges
Third-party products for administration, content management, mobile, and social address common use-case challenges.
Third-party products for administration, content management, mobile, and social address common use-case challenges.
