Demographic changes and globalization have created an imperative need for diversity management skills. IT managers that fail to recognize and promote diversity in their teams are exposed to high turnover, decreased productivity, and low employee morale.
What Is Diversity?
The concept of diversity encompasses understanding that each individual is unique, and recognizing individual differences. These differences can be along the dimensions of race, ethnicity, gender, sexual orientation, socio-economic status, physical abilities, religious beliefs, political beliefs, or other ideologies. Diversity in the workplace refers to the exploration of these differences in a safe, positive, and nurturing environment.