Use cases are extremely important when building or buying a mobile ERP application. Each use case should focus on who the main user will be and how the main user will use the mobile ERP application to complete their daily responsibilities. There are unique nuances when considering implementing mobile ERP. This use case template explicitly addresses those unique nuances, including:
- Data flow between the ERP system and the mobile application
- Security requirements to ensure your system of record remains secure when the mobile application is released
- Managing exceptions to the expected use of the mobile ERP application and building business rules to handle those exceptions
This template will provide a holistic view of the requirements and use case. Remember to develop multiple use cases for each major user group before building the application to realize synergies between the application and different user groups.