27 Pages
The importance of e-mail as a channel of business communication has grown well beyond what most organizations had planned. E-mail has emerged as critical enterprise content.
Info-Tech's report, "Managing E-Mail as Enterprise Content," helps IT professionals review the early stage best practices and tools involved in managing e-mail messages as the corporate records they are. Topics covered include:
- The evolution of e-mail messaging.
- Viewing and treating e-mail as enterprise-level content.
- Archiving pitfalls to avoid.
- What to look for in an e-mail archiving tool.
Bottom Line
IT managers must understand how e-mail has changed from a simple messaging service to the complex technological issue it is today. Understand how to manage e-mail as enterprise content in order to rein in this mission-critical application.