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Social tools are now being offered by a number of collaboration vendors. Many organizations are unsure of how to integrate social tools with existing team workflows. It’s important for managers to embrace, rather than hinder, integration of social collaboration tools.
- Organizational hierarchies are valuable for resource management but are not sufficient as a framework for employee-to-employee (E2E) interaction.
- Enabling employees and teams to form direct (peer) connections to other employees and teams based upon knowledge and expertise, shortens cycle times, improves knowledge reuse, and builds long-lasting relationships between employees across organizational boundaries.
- Social collaboration tools, used in conjunction with traditional collaboration tools, enable employees to share (syndicate) their expertise and activities and to follow (subscribe to) the activities of other employees whose work activities are complementary.
This video will elaborate on how to use social tools for effective employee-to-employee collaboration.
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