Extensive bank branch networks can ring up huge telephony bills. Voice over IP (VoIP) can help banks reduce costs and open the doors to competitive voice communication-based applications. Move aggressively to incorporate VoIP into near-term telephony plans before the competition does.
There's Opportunity in Competitiveness
The brutally competitive nature of the banking industry is driving institutions of all sizes to closely examine every opportunity to reduce cost, increase functionality, or ideally, both.
Telephony stands out as a huge opportunity:
- Cost: Using the Internet to handle voice traffic can reduce per-minute charges significantly. Consolidating two separate voice and data networks into one can also reduce infrastructure procurement and operational costs.
- Functionality: VoIP solutions offer more flexible feature sets than traditional analog solutions. Advanced features can be...