Templates & Policies

Defect Reporting Template

Communication between testers and developers is essential to the testing process. Use this template to track and and report defects so developers can fix bugs discovered...

Use Case Template

A Use Case Model describes the proposed functionality of a new system. A Use Case represents a discrete unit of interaction between a user (human or machine) and the...

Social CRM Project Charter

A social media project is a multi-departmental undertaking that must be managed well to be successful. Document the process in a formal project charter to keep everyone...

Data Center Annual Review Checklist

Completing an annual review of the data center resource utilization and physical condition plays a crucial part in overall capacity planning and IT effectiveness....

Data Center Renovation Project Charter

A data center renovation project charter is essential to the planning phase of the project. It lays out important information, such as the project description, potential...

Data Center Renovation Contractor Scripted Interview

Data center facilities call for specific industrial design and engineering requirements to meet needs for fire-protection, power provisioning, stand-by power, cooling,...

Data Center Renovation Contractor Reference Checklist

Data center renovation projects can lead to unexpected complexity and require the assistance of mechanical engineers or contractors in planning and implementation stages....

Fire Protection & Suppression Engineer Selection Criteria Checklist

While preliminary decisions regarding the types of fire protection and suppression required in the data center can be made by IT, the final decision and selection process...

Functional Testing Software Evaluation Form

Scoring vendor solutions solely based on their presentations or marketing material provides only a limited picture of a software solution. Due diligence must be performed...

North American Electronic Waste Laws

A number of legislative issues can pose a liability to organizations that fail to properly dispose of obsolete computers and other electronic equipment. Use this document...
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