Visualize the IT Operating Model

Demonstrate how IT continuously enables value for the organization.

The Situation

An IT operating model visualization is needed for every organization to:

Clearly outline the flow of operations and how different functional areas will work together.
Define which capabilities are a priority for the organization and how each capability will be sourced.
Identify key stakeholders, how they are engaged, and how they obtain value from IT.

Visualize the IT Operating Model visualization

Don’t struggle to define and visualize the IT operating model.

Use the centralized-to-embedded scale to select the right operating model archetype.
Define the critical elements of your operating model from capabilities to stakeholder engagement to decision rights and even value streams.
Consider opportunities to enhance or improve how the IT organization categorizes and defines different critical groupings like services or products.

Blueprint Contents

Visualize the IT Operating Model – Phases 1-4
IT Operating Model Executive Summary Section
IT Operating Model Deck: Plan-Build-Run
IT Operating Model Deck: Demand-Develop-Service
IT Operating Model Deck: Service Aligned
IT Operating Model Deck: Product Aligned
IT Operating Model Deck: Line of Business Aligned
IT Operating Model Deck: Exponential IT
IT Operating Model Deck: Geographically Aligned
Capability Definitions and Operating Models

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.6/10

Overall Impact

$51,352

Average $ Saved

Average Days Saved

Member Testimonials
Client	Radiometer Medical ApS
Experience	Workshop
Impact	10/10
$ Saved	$158K
Days Saved	120
Testimonial	The best: We managed to accomplish what we set out to do - even a bit more after rescoping the workshop. This is greatly due to fantastic facilitat... The best: We managed to accomplish what we set out to do - even a bit more after rescoping the workshop. This is greatly due to fantastic facilitation by Areez. The worst: Mostly a personal observation that the Radiometer group tends to aim for 100% perfect, leading to very long and detailed discussions. However, some team members prefer this, so again, it's more a personal observation from my side.

Member Testimonials
Client	Covius Services, LLC
Experience	Guided Implementation
Impact	10/10
$ Saved	$34,000
Days Saved	20
Testimonial	"Professor" Patti is fantastic to work with. Her guidance, gentle nudging when we are not responsive, and overall perspective has been of great va... "Professor" Patti is fantastic to work with. Her guidance, gentle nudging when we are not responsive, and overall perspective has been of great value for our team. The team looks forward to continuing to our relationship with Patti and the entire Info-Tech team. (We renewed.) Thank you, Patti, for everything you've helped us accomplish!

Member Testimonials
Client	HEALTH CARE COMPLAINTS COMMISSION
Experience	Guided Implementation
Impact	10/10
$ Saved	N/A
Days Saved	1
Testimonial	Best: Allison is fab! We had a very constructive conversation that helped with focus. Worst: Heaps of homework to do and little internal capacity ... Best: Allison is fab! We had a very constructive conversation that helped with focus. Worst: Heaps of homework to do and little internal capacity to progress as fast as I would like.

Member Testimonials
Client	City Of Fort Collins
Experience	Workshop
Impact	10/10
$ Saved	$21,760
Days Saved	20
Testimonial	Paul did a great job facilitating and partnering with us on this workshop Paul did a great job facilitating and partnering with us on this workshop

Member Testimonials
Client	Radiometer Medical ApS
Experience	Workshop
Impact	10/10
$ Saved	$68,000
Days Saved	100
Testimonial	Comment to the number of days saved: This is based on how many additional man days would have been needed if the team should worked on the operatin... Comment to the number of days saved: This is based on how many additional man days would have been needed if the team should worked on the operating model without your tools and advice. Comment to the estimated financial impact: Based on what it would have cost (wages) without your tools and advice. Best part of experience: Excellent facilitator who challenged us and took us through a very structured process leading to a fully aligned result in the group. Great to be able to have it onsite rather than having (some) participants joining virtually. Worst part of experience: Some participants could attend 100%. Too few breaks. Rather have a couple more really short breaks.

Member Testimonials
Client	University College Cork
Experience	Guided Implementation
Impact	10/10
$ Saved	$3,020
Days Saved	3
Testimonial	Good advice from someone who has done this before Good advice from someone who has done this before

Member Testimonials
Client	Capstone Mining Corp
Experience	Guided Implementation
Impact	10/10
$ Saved	$50,000
Days Saved	20
Testimonial

Member Testimonials
Client	HOSI TECHNOLOGIES (PTY) LTD
Experience	Guided Implementation
Impact	8/10
$ Saved	N/A
Days Saved	N/A
Testimonial	The process is ongoing, and I cannot yet determine the savings. The process is ongoing, and I cannot yet determine the savings.

Member Testimonials
Client	CHP Management Ltd.
Experience	Guided Implementation
Impact	10/10
$ Saved	$25,000
Days Saved	5
Testimonial

Member Testimonials
Client	MSWA
Experience	Guided Implementation
Impact	10/10
$ Saved	$4,500
Days Saved	5
Testimonial

Member Testimonials
Client	Ansa McAl
Experience	Guided Implementation
Impact	8/10
$ Saved	N/A
Days Saved	5
Testimonial	Ross was knowledgeable and was able to guide me to research that I can use. Thanks for the time and the information that was shared. Ross was knowledgeable and was able to guide me to research that I can use. Thanks for the time and the information that was shared.

Member Testimonials
Client	Raytheon Systems Limited
Experience	Workshop
Impact	9/10
$ Saved	$184K
Days Saved	20
Testimonial	The best parts were the facilitation style and expertise from Areez. I'm not sure how he managed to remain so patient and keep us on track and the... The best parts were the facilitation style and expertise from Areez. I'm not sure how he managed to remain so patient and keep us on track and the examples he was able to give us helped to bring the theory to life. The worst part was perhaps the nature of the workshop, requiring us to sit for long periods but it's a really minor thing and doesn't affect the value we all got from this workshop.

Member Testimonials
Client	Rahr Corporation
Experience	Guided Implementation
Impact	10/10
$ Saved	$13,700
Days Saved	10
Testimonial	Benoit was a great help during this process helping outline options, guide through questions and methods, and help me get to the necessary endpoint. Benoit was a great help during this process helping outline options, guide through questions and methods, and help me get to the necessary endpoint.

Member Testimonials
Client	Experience	Impact	$ Saved	Days Saved	Testimonial
Radiometer Medical ApS	Workshop	10/10	$158K	120	The best: We managed to accomplish what we set out to do - even a bit more after rescoping the workshop. This is greatly due to fantastic facilitat... The best: We managed to accomplish what we set out to do - even a bit more after rescoping the workshop. This is greatly due to fantastic facilitation by Areez. The worst: Mostly a personal observation that the Radiometer group tends to aim for 100% perfect, leading to very long and detailed discussions. However, some team members prefer this, so again, it's more a personal observation from my side.
Covius Services, LLC	Guided Implementation	10/10	$34,000	20	"Professor" Patti is fantastic to work with. Her guidance, gentle nudging when we are not responsive, and overall perspective has been of great va... "Professor" Patti is fantastic to work with. Her guidance, gentle nudging when we are not responsive, and overall perspective has been of great value for our team. The team looks forward to continuing to our relationship with Patti and the entire Info-Tech team. (We renewed.) Thank you, Patti, for everything you've helped us accomplish!
HEALTH CARE COMPLAINTS COMMISSION	Guided Implementation	10/10	N/A	1	Best: Allison is fab! We had a very constructive conversation that helped with focus. Worst: Heaps of homework to do and little internal capacity ... Best: Allison is fab! We had a very constructive conversation that helped with focus. Worst: Heaps of homework to do and little internal capacity to progress as fast as I would like.
City Of Fort Collins	Workshop	10/10	$21,760	20	Paul did a great job facilitating and partnering with us on this workshop Paul did a great job facilitating and partnering with us on this workshop
Radiometer Medical ApS	Workshop	10/10	$68,000	100	Comment to the number of days saved: This is based on how many additional man days would have been needed if the team should worked on the operatin... Comment to the number of days saved: This is based on how many additional man days would have been needed if the team should worked on the operating model without your tools and advice. Comment to the estimated financial impact: Based on what it would have cost (wages) without your tools and advice. Best part of experience: Excellent facilitator who challenged us and took us through a very structured process leading to a fully aligned result in the group. Great to be able to have it onsite rather than having (some) participants joining virtually. Worst part of experience: Some participants could attend 100%. Too few breaks. Rather have a couple more really short breaks.
University College Cork	Guided Implementation	10/10	$3,020	3	Good advice from someone who has done this before Good advice from someone who has done this before
Capstone Mining Corp	Guided Implementation	10/10	$50,000	20
HOSI TECHNOLOGIES (PTY) LTD	Guided Implementation	8/10	N/A	N/A	The process is ongoing, and I cannot yet determine the savings. The process is ongoing, and I cannot yet determine the savings.
CHP Management Ltd.	Guided Implementation	10/10	$25,000	5
MSWA	Guided Implementation	10/10	$4,500	5
Ansa McAl	Guided Implementation	8/10	N/A	5	Ross was knowledgeable and was able to guide me to research that I can use. Thanks for the time and the information that was shared. Ross was knowledgeable and was able to guide me to research that I can use. Thanks for the time and the information that was shared.
Raytheon Systems Limited	Workshop	9/10	$184K	20	The best parts were the facilitation style and expertise from Areez. I'm not sure how he managed to remain so patient and keep us on track and the... The best parts were the facilitation style and expertise from Areez. I'm not sure how he managed to remain so patient and keep us on track and the examples he was able to give us helped to bring the theory to life. The worst part was perhaps the nature of the workshop, requiring us to sit for long periods but it's a really minor thing and doesn't affect the value we all got from this workshop.
Rahr Corporation	Guided Implementation	10/10	$13,700	10	Benoit was a great help during this process helping outline options, guide through questions and methods, and help me get to the necessary endpoint. Benoit was a great help during this process helping outline options, guide through questions and methods, and help me get to the necessary endpoint.

ITRG Provides Proven Results for IT Leaders

30,000+

ITRG members spanning the Global 2000

$400M+

Cut from IT costs with our pricing intelligence and advisory support

+8%

Increase in stakeholder satisfaction where IT leaders used Info-Tech services

9.5/10

Member-related value across +50,000 analyst calls, workshops and projects

About Info-Tech Research Group

Info-Tech Research Group is the world's fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

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