Map Your Business Architecture

Get aligned and turn your strategy into action.

The Situation

Organizations today face relentless pressure to move faster, innovate, and scale transformation – yet many struggle to turn strategy into meaningful results. Without a clear view of how value is delivered across the organization, decision-making is little more than guesswork. Business architecture is the map that connects strategy with execution. This blueprint takes a practical, accessible approach to building a business capability map, linking it to value streams, and prioritizing the right initiatives to deliver results.

Map Your Business Architecture visualization

Use this comprehensive framework with practical tools and templates to help you build a capability map, model value streams, and focus on the initiatives that will have the greatest strategic impact. Follow a three-phase process that walks you through how to:

Engage your stakeholders. Recognize the opportunity for mapping work and identify and engage the right stakeholders.
Define your value streams. Articulate how your organization delivers value to your customers.
Drive business architecture forward. Assess your current projects to determine if you are investing in the right capabilities. Conduct business capability assessments to identify opportunities and prioritize projects.

Blueprint Contents

Map Your Business Architecture – Phases 1-3
Common Reference Architecture Model
Map Your Business Architecture Workbook

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.2/10

Overall Impact

$43,661

Average $ Saved

Average Days Saved

Member Testimonials
Client	Department for Education
Experience	Guided Implementation
Impact	9/10
$ Saved	N/A
Days Saved	5
Testimonial

Member Testimonials
Client	Consumers Energy
Experience	Workshop
Impact	9/10
$ Saved	$68,000
Days Saved	20
Testimonial	Great experience coordinating with Howard on the workshop, especially around preparing our to-be processes and items our team will be responsible f... Great experience coordinating with Howard on the workshop, especially around preparing our to-be processes and items our team will be responsible for completing. This framed the work we need to do leading to prioritized investment planning which will eliminate wasted effort on creating business cases which can be deferred. The negative sides of the experience related more to shifting rooms and available resources to support our activities, this is more internal than a result of the workshop.

Member Testimonials
Client	Paychex
Experience	Workshop
Impact	8/10
$ Saved	N/A
Days Saved	N/A
Testimonial	Ivan was a great facilitator: knowledgeable and approachable. He stayed curious throughout and asked meaningful questions of the audience to tease ... Ivan was a great facilitator: knowledgeable and approachable. He stayed curious throughout and asked meaningful questions of the audience to tease out additional information from the group. The majority of the participants remained highly engaged throughout. I don't yet have solid estimates for the time and financial savings. If these are objectives of the workshop, perhaps some time spent to discuss next steps with an eye towards these savings are warranted.

Member Testimonials
Client	Consumers Energy
Experience	Workshop
Impact	10/10
$ Saved	$136K
Days Saved	44
Testimonial	Best: I deeply appreciate the iterative and highly collaborative approach to ensuring the workshop scope, delivery, and outcomes were aligned to o... Best: I deeply appreciate the iterative and highly collaborative approach to ensuring the workshop scope, delivery, and outcomes were aligned to our organization’s current level of maturity and goals. The workshop and the respective outputs exceeded my expectations, and Howard Feng did a tremendous job with prep, workshop delivery, and post-workshop readout. The workshop delivered the outcomes our organization needed: a standardized framework that leverages data to drive business decisions, and an approach that is scalable, sustainable, and adaptable. I am confident we can execute on BCM with the outcomes from the workshop and mature our approach over time without having to start from scratch. No worst to add – looking forward to our next workshop.

Member Testimonials
Client	Consumers Energy
Experience	Workshop
Impact	8/10
$ Saved	$68,000
Days Saved	20
Testimonial	Great engagement from Howard during the delivery of the workshop. The team learned some valuable practices and insight from the Business Architectu... Great engagement from Howard during the delivery of the workshop. The team learned some valuable practices and insight from the Business Architecture perspective. We were limited on some conversations as we didn't have the full list of stakeholders engaged. Further planning may have assisted in pulling in the resources and/or adjusting the discussion.

Member Testimonials
Client	New Zealand Treasury
Experience	Guided Implementation
Impact	10/10
$ Saved	$13,534
Days Saved	10
Testimonial	Cameron was very knowledgeable on the topic and provided some valuable insights and suggestions on how to right-size for our organization. Cameron was very knowledgeable on the topic and provided some valuable insights and suggestions on how to right-size for our organization.

Member Testimonials
Client	DKV Euro Service GmbH + Co. KG
Experience	Guided Implementation
Impact	9/10
$ Saved	$39,749
Days Saved	5
Testimonial

Member Testimonials
Client	Oklahoma Office of Management and Enterprise Services
Experience	Workshop
Impact	10/10
$ Saved	$34,000
Days Saved	20
Testimonial	Having everyone in a room for 4 days, the exchange of ideas and issues were great. This built the foundation to carry the project forward. Having everyone in a room for 4 days, the exchange of ideas and issues were great. This built the foundation to carry the project forward.

Member Testimonials
Client	Agriculture & Agri-Food Canada
Experience	Guided Implementation
Impact	10/10
$ Saved	$5,000
Days Saved	5
Testimonial

Member Testimonials
Client	NZ Department of Corrections
Experience	Guided Implementation
Impact	7/10
$ Saved	$34,250
Days Saved	10
Testimonial	Collateral and analyst session was very interesting and informative, we were looking for an accelerator for general business capabilities and recei... Collateral and analyst session was very interesting and informative, we were looking for an accelerator for general business capabilities and received some good guidance from Andrea and an excellent reference architecture for the Canadian government which is a good starter for 10 for us.

Member Testimonials
Client	California Health and Human Services Agency
Experience	Guided Implementation
Impact	10/10
$ Saved	$28,085
Days Saved	N/A
Testimonial	Best part is having access to speak with a knowledgeable person in the space. Worst part is that I don't have access to her every minute of every day. Best part is having access to speak with a knowledgeable person in the space. Worst part is that I don't have access to her every minute of every day.

Member Testimonials
Client	NASA
Experience	Workshop
Impact	10/10
$ Saved	N/A
Days Saved	120
Testimonial	Best parts: great knowledgeable and highly skilled team. High level of engagement by all participants. Flexibility in adjusting agenda items based ... Best parts: great knowledgeable and highly skilled team. High level of engagement by all participants. Flexibility in adjusting agenda items based on progress in order to achieve the main objectives. There is really no worst parts to speak of. The only issue is that we didn't get to cover everything we had in mind, mostly due to having a very aggressive agenda to begin with. All in all, great experience and looking forward to many more to come.

Member Testimonials
Client	Centennial College
Experience	Guided Implementation
Impact	10/10
$ Saved	$10,000
Days Saved	16
Testimonial	Best: Great insight into the discipline and practical blueprints that once can actually use and refine Thanks Claude Best: Great insight into the discipline and practical blueprints that once can actually use and refine Thanks Claude

Member Testimonials
Client	USAble Mutual Insurance Co. dba Arkansas Blue Cross and Blue Shield
Experience	Workshop
Impact	9/10
$ Saved	$1.23M
Days Saved	N/A
Testimonial	Andy drove the Value stream mapping exercise by establishing capability model for Group line of business for Arkansas Blue Cross Blue Shield. Andy... Andy drove the Value stream mapping exercise by establishing capability model for Group line of business for Arkansas Blue Cross Blue Shield. Andy further decomposed the capabilities by expanding the solution architecture for Enrollment systems to establish solution architecture diagram. Then the solution was broken down to the associated applications, the associated components and the underlying technology and infrastructure. The modelling exercise performed by Andy will be used as a foundation to create end to end architecture content for all of critical applications with eventual goal to embed the content refresh as part of the SDLC practice. This will also prepare us for Hi-trust compliance needs down the road and also help pave the way for Technology Life Cycle Management and Application Life Cycle Management practices. We love Andy and we will leverage his services in future for architecture review and enhancements.

Member Testimonials
Client	Oregon Health Authority and Department of Human Services - Office of Information Services
Experience	Workshop
Impact	7/10
$ Saved	N/A
Days Saved	20
Testimonial	Driving alignment amongst my team and giving them tools they need to be successful is a great benefit. Getting that alignment was difficult...given... Driving alignment amongst my team and giving them tools they need to be successful is a great benefit. Getting that alignment was difficult...given the nature and makeup of the team.

Member Testimonials
Client	Hydro-Quebec
Experience	Workshop
Impact	9/10
$ Saved	$50,000
Days Saved	50
Testimonial	Best parts: - New concepts learned - Workshops to apply concretely the concepts - Knowledge and expertise of Infotech staff. Worst part... Best parts: - New concepts learned - Workshops to apply concretely the concepts - Knowledge and expertise of Infotech staff. Worst parts: - Our group was difficult to control. - Some participants had problems with English, with the result that the workshop had to be done in French. This added to the challenge of the workshop.

Member Testimonials
Client	Experience	Impact	$ Saved	Days Saved	Testimonial
Department for Education	Guided Implementation	9/10	N/A	5
Consumers Energy	Workshop	9/10	$68,000	20	Great experience coordinating with Howard on the workshop, especially around preparing our to-be processes and items our team will be responsible f... Great experience coordinating with Howard on the workshop, especially around preparing our to-be processes and items our team will be responsible for completing. This framed the work we need to do leading to prioritized investment planning which will eliminate wasted effort on creating business cases which can be deferred. The negative sides of the experience related more to shifting rooms and available resources to support our activities, this is more internal than a result of the workshop.
Paychex	Workshop	8/10	N/A	N/A	Ivan was a great facilitator: knowledgeable and approachable. He stayed curious throughout and asked meaningful questions of the audience to tease ... Ivan was a great facilitator: knowledgeable and approachable. He stayed curious throughout and asked meaningful questions of the audience to tease out additional information from the group. The majority of the participants remained highly engaged throughout. I don't yet have solid estimates for the time and financial savings. If these are objectives of the workshop, perhaps some time spent to discuss next steps with an eye towards these savings are warranted.
Consumers Energy	Workshop	10/10	$136K	44	Best: I deeply appreciate the iterative and highly collaborative approach to ensuring the workshop scope, delivery, and outcomes were aligned to o... Best: I deeply appreciate the iterative and highly collaborative approach to ensuring the workshop scope, delivery, and outcomes were aligned to our organization’s current level of maturity and goals. The workshop and the respective outputs exceeded my expectations, and Howard Feng did a tremendous job with prep, workshop delivery, and post-workshop readout. The workshop delivered the outcomes our organization needed: a standardized framework that leverages data to drive business decisions, and an approach that is scalable, sustainable, and adaptable. I am confident we can execute on BCM with the outcomes from the workshop and mature our approach over time without having to start from scratch. No worst to add – looking forward to our next workshop.
Consumers Energy	Workshop	8/10	$68,000	20	Great engagement from Howard during the delivery of the workshop. The team learned some valuable practices and insight from the Business Architectu... Great engagement from Howard during the delivery of the workshop. The team learned some valuable practices and insight from the Business Architecture perspective. We were limited on some conversations as we didn't have the full list of stakeholders engaged. Further planning may have assisted in pulling in the resources and/or adjusting the discussion.
New Zealand Treasury	Guided Implementation	10/10	$13,534	10	Cameron was very knowledgeable on the topic and provided some valuable insights and suggestions on how to right-size for our organization. Cameron was very knowledgeable on the topic and provided some valuable insights and suggestions on how to right-size for our organization.
DKV Euro Service GmbH + Co. KG	Guided Implementation	9/10	$39,749	5
Oklahoma Office of Management and Enterprise Services	Workshop	10/10	$34,000	20	Having everyone in a room for 4 days, the exchange of ideas and issues were great. This built the foundation to carry the project forward. Having everyone in a room for 4 days, the exchange of ideas and issues were great. This built the foundation to carry the project forward.
Agriculture & Agri-Food Canada	Guided Implementation	10/10	$5,000	5
NZ Department of Corrections	Guided Implementation	7/10	$34,250	10	Collateral and analyst session was very interesting and informative, we were looking for an accelerator for general business capabilities and recei... Collateral and analyst session was very interesting and informative, we were looking for an accelerator for general business capabilities and received some good guidance from Andrea and an excellent reference architecture for the Canadian government which is a good starter for 10 for us.
California Health and Human Services Agency	Guided Implementation	10/10	$28,085	N/A	Best part is having access to speak with a knowledgeable person in the space. Worst part is that I don't have access to her every minute of every day. Best part is having access to speak with a knowledgeable person in the space. Worst part is that I don't have access to her every minute of every day.
NASA	Workshop	10/10	N/A	120	Best parts: great knowledgeable and highly skilled team. High level of engagement by all participants. Flexibility in adjusting agenda items based ... Best parts: great knowledgeable and highly skilled team. High level of engagement by all participants. Flexibility in adjusting agenda items based on progress in order to achieve the main objectives. There is really no worst parts to speak of. The only issue is that we didn't get to cover everything we had in mind, mostly due to having a very aggressive agenda to begin with. All in all, great experience and looking forward to many more to come.
Centennial College	Guided Implementation	10/10	$10,000	16	Best: Great insight into the discipline and practical blueprints that once can actually use and refine Thanks Claude Best: Great insight into the discipline and practical blueprints that once can actually use and refine Thanks Claude
USAble Mutual Insurance Co. dba Arkansas Blue Cross and Blue Shield	Workshop	9/10	$1.23M	N/A	Andy drove the Value stream mapping exercise by establishing capability model for Group line of business for Arkansas Blue Cross Blue Shield. Andy... Andy drove the Value stream mapping exercise by establishing capability model for Group line of business for Arkansas Blue Cross Blue Shield. Andy further decomposed the capabilities by expanding the solution architecture for Enrollment systems to establish solution architecture diagram. Then the solution was broken down to the associated applications, the associated components and the underlying technology and infrastructure. The modelling exercise performed by Andy will be used as a foundation to create end to end architecture content for all of critical applications with eventual goal to embed the content refresh as part of the SDLC practice. This will also prepare us for Hi-trust compliance needs down the road and also help pave the way for Technology Life Cycle Management and Application Life Cycle Management practices. We love Andy and we will leverage his services in future for architecture review and enhancements.
Oregon Health Authority and Department of Human Services - Office of Information Services	Workshop	7/10	N/A	20	Driving alignment amongst my team and giving them tools they need to be successful is a great benefit. Getting that alignment was difficult...given... Driving alignment amongst my team and giving them tools they need to be successful is a great benefit. Getting that alignment was difficult...given the nature and makeup of the team.
Hydro-Quebec	Workshop	9/10	$50,000	50	Best parts: - New concepts learned - Workshops to apply concretely the concepts - Knowledge and expertise of Infotech staff. Worst part... Best parts: - New concepts learned - Workshops to apply concretely the concepts - Knowledge and expertise of Infotech staff. Worst parts: - Our group was difficult to control. - Some participants had problems with English, with the result that the workshop had to be done in French. This added to the challenge of the workshop.

ITRG Provides Proven Results for IT Leaders

30,000+

ITRG members spanning the Global 2000

$400M+

Cut from IT costs with our pricing intelligence and advisory support

+8%

Increase in stakeholder satisfaction where IT leaders used Info-Tech services

9.5/10

Member-related value across +50,000 analyst calls, workshops and projects

About Info-Tech Research Group

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