Establish High-Value IT Performance Dashboards and Metrics

Spend less time struggling with visuals and more time communicating about what matters to your executives.

The Situation

While most CIOs understand the importance of using metrics to measure IT’s accomplishments, needs, and progress, when it comes to creating dashboards to communicate these metrics, they:

Concentrate on the data instead of the audience.
Display information specific to IT activities instead of showing how IT addresses business goals and problems.
Use overly complicated, out of context graphs that crowd the dashboard and confuse the viewer.

Establish High-Value IT Performance Dashboards and Metrics visualization

Use Info-Tech’s ready-made dashboards for executives to ensure you:

Speak to the right audience
About the right things
In the right quantity
Using the right measures
At the right time.

Blueprint Contents

Establish High-Value IT Performance Metrics and Dashboards Storyboard
Info-Tech IT Dashboards and Guide
Info-Tech IT Dashboards Workbook
IT Metrics Library
HR Metrics Library

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.3/10

Overall Impact

$23,003

Average $ Saved

Average Days Saved

Member Testimonials
Client	Sun River Health
Experience	Guided Implementation
Impact	10/10
$ Saved	N/A
Days Saved	10
Testimonial

Member Testimonials
Client	Government of the United States Virgin Islands
Experience	Guided Implementation
Impact	10/10
$ Saved	$34,000
Days Saved	47
Testimonial	the continuity of tools and service will drastically decrease discovery and development time the continuity of tools and service will drastically decrease discovery and development time

Member Testimonials
Client	Nebraska Public Power District
Experience	Workshop
Impact	8/10
$ Saved	$13,600
Days Saved	5
Testimonial	Group coming up with metrics, items that are valuable to measure. Group coming up with metrics, items that are valuable to measure.

Member Testimonials
Client	Chartered Professional Accountants of Ontario
Experience	Guided Implementation
Impact	10/10
$ Saved	$50,000
Days Saved	10
Testimonial

Member Testimonials
Client	Statistics Canada
Experience	Guided Implementation
Impact	9/10
$ Saved	$10,000
Days Saved	5
Testimonial

Member Testimonials
Client	Nieuport Aviation
Experience	Guided Implementation
Impact	10/10
$ Saved	$8,000
Days Saved	9
Testimonial

Member Testimonials
Client	Management Control Systems Ltd.
Experience	Guided Implementation
Impact	10/10
$ Saved	N/A
Days Saved	50
Testimonial	Diana was exceptional throughout the process. Her in-depth knowledge of the research material and ability to simplify complex concepts made the exp... Diana was exceptional throughout the process. Her in-depth knowledge of the research material and ability to simplify complex concepts made the experience extremely productive. She was patient, responsive to questions, and provided clear, step-by-step guidance, with detailed explanations along the way, ensuring that I felt confident in creating the dashboard by the end of the guided implementation.

Member Testimonials
Client	County of Merced
Experience	Guided Implementation
Impact	9/10
$ Saved	$2,584
Days Saved	5
Testimonial

Member Testimonials
Client	Department of Local Government, Water and Volunteers
Experience	Guided Implementation
Impact	9/10
$ Saved	$45,500
Days Saved	20
Testimonial	This was more of a feedback/finalisation conversation - so not so much today's session, but the engagement over several sessions over the past year... This was more of a feedback/finalisation conversation - so not so much today's session, but the engagement over several sessions over the past year. I could have engaged a consultant to work out what was needed to be done. So maybe a month's effort at >$1kpd was saved in determining what to do. But by it being me that learned the thinking I would say much more valuable than that in the long run.

Member Testimonials
Client	Pima County Community College District
Experience	Guided Implementation
Impact	10/10
$ Saved	N/A
Days Saved	14
Testimonial	Diana was great! I never thought putting together meaningful dashboards could be so painless and valuable! Diana was great! I never thought putting together meaningful dashboards could be so painless and valuable!

Member Testimonials
Client	HighTower
Experience	Workshop
Impact	10/10
$ Saved	N/A
Days Saved	32
Testimonial	Areez is an amazing facilitator. He let us go when we were rolling well and when we were stuck he found ways to help us along. Areez is an amazing facilitator. He let us go when we were rolling well and when we were stuck he found ways to help us along.

Member Testimonials
Client	State of Ohio - Ohio Department of Developmental Disabilities
Experience	Guided Implementation
Impact	7/10
$ Saved	$34,250
Days Saved	5
Testimonial	The tools and templates are very helpful with helping map our dashboard solutions. Sometimes these tools are too cumbersome for building dashboard... The tools and templates are very helpful with helping map our dashboard solutions. Sometimes these tools are too cumbersome for building dashboards, they get too theoretical. Or, maybe we got too theoretical? Not sure. My favorite takeaway is that we need to know how to tether the dashboards to the audiences we intend to inform. 7/10 7/10 reason being, there were a lot of people on the call, and it was very hard and very tedious. There was a lot going on in the spreadsheet and was hard to follow. Going through the exercise to drill down was very helpful, but it was difficult to get through initially

Member Testimonials
Client	The Lottery Corporation
Experience	Guided Implementation
Impact	9/10
$ Saved	$9,100
Days Saved	10
Testimonial	I love analyst Diana's wisdom. She always bring me back to what's important - the customer (our Technology customer) and that simplifies the comple... I love analyst Diana's wisdom. She always bring me back to what's important - the customer (our Technology customer) and that simplifies the complex questions I have. It's always a very timely reminder. And the sessions keep me accountable to outcomes too. The collateral (blueprint - sheets, presentations) save me from reinventing wheels - so helpful. Thanks

Member Testimonials
Client	Experience	Impact	$ Saved	Days Saved	Testimonial
Sun River Health	Guided Implementation	10/10	N/A	10
Government of the United States Virgin Islands	Guided Implementation	10/10	$34,000	47	the continuity of tools and service will drastically decrease discovery and development time the continuity of tools and service will drastically decrease discovery and development time
Nebraska Public Power District	Workshop	8/10	$13,600	5	Group coming up with metrics, items that are valuable to measure. Group coming up with metrics, items that are valuable to measure.
Chartered Professional Accountants of Ontario	Guided Implementation	10/10	$50,000	10
Statistics Canada	Guided Implementation	9/10	$10,000	5
Nieuport Aviation	Guided Implementation	10/10	$8,000	9
Management Control Systems Ltd.	Guided Implementation	10/10	N/A	50	Diana was exceptional throughout the process. Her in-depth knowledge of the research material and ability to simplify complex concepts made the exp... Diana was exceptional throughout the process. Her in-depth knowledge of the research material and ability to simplify complex concepts made the experience extremely productive. She was patient, responsive to questions, and provided clear, step-by-step guidance, with detailed explanations along the way, ensuring that I felt confident in creating the dashboard by the end of the guided implementation.
County of Merced	Guided Implementation	9/10	$2,584	5
Department of Local Government, Water and Volunteers	Guided Implementation	9/10	$45,500	20	This was more of a feedback/finalisation conversation - so not so much today's session, but the engagement over several sessions over the past year... This was more of a feedback/finalisation conversation - so not so much today's session, but the engagement over several sessions over the past year. I could have engaged a consultant to work out what was needed to be done. So maybe a month's effort at >$1kpd was saved in determining what to do. But by it being me that learned the thinking I would say much more valuable than that in the long run.
Pima County Community College District	Guided Implementation	10/10	N/A	14	Diana was great! I never thought putting together meaningful dashboards could be so painless and valuable! Diana was great! I never thought putting together meaningful dashboards could be so painless and valuable!
HighTower	Workshop	10/10	N/A	32	Areez is an amazing facilitator. He let us go when we were rolling well and when we were stuck he found ways to help us along. Areez is an amazing facilitator. He let us go when we were rolling well and when we were stuck he found ways to help us along.
State of Ohio - Ohio Department of Developmental Disabilities	Guided Implementation	7/10	$34,250	5	The tools and templates are very helpful with helping map our dashboard solutions. Sometimes these tools are too cumbersome for building dashboard... The tools and templates are very helpful with helping map our dashboard solutions. Sometimes these tools are too cumbersome for building dashboards, they get too theoretical. Or, maybe we got too theoretical? Not sure. My favorite takeaway is that we need to know how to tether the dashboards to the audiences we intend to inform. 7/10 7/10 reason being, there were a lot of people on the call, and it was very hard and very tedious. There was a lot going on in the spreadsheet and was hard to follow. Going through the exercise to drill down was very helpful, but it was difficult to get through initially
The Lottery Corporation	Guided Implementation	9/10	$9,100	10	I love analyst Diana's wisdom. She always bring me back to what's important - the customer (our Technology customer) and that simplifies the comple... I love analyst Diana's wisdom. She always bring me back to what's important - the customer (our Technology customer) and that simplifies the complex questions I have. It's always a very timely reminder. And the sessions keep me accountable to outcomes too. The collateral (blueprint - sheets, presentations) save me from reinventing wheels - so helpful. Thanks

ITRG Provides Proven Results for IT Leaders

30,000+

ITRG members spanning the Global 2000

$400M+

Cut from IT costs with our pricing intelligence and advisory support

+8%

Increase in stakeholder satisfaction where IT leaders used Info-Tech services

9.5/10

Member-related value across +50,000 analyst calls, workshops and projects

About Info-Tech Research Group

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

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