Build a Business-Aligned IT Strategy

Success depends on IT initiatives clearly aligned to business goals, IT excellence, and driving technology innovation.

The Situation

IT strategies are often nonexistent or ineffective:

74.6% of organizations have an IT strategy process they feel is ineffective.
IT does not do a good job of communicating its support for business goals; therefore, 23.6% of CXOs still feel that their goals are unsupported by IT.

IT departments that have not developed IT strategies experience alignment, organization, and prioritization issues.

Build a Business-Aligned IT Strategy visualization

Establish the scope of your IT strategy by defining IT’s mission and vision statements and guiding principles.
Perform a retrospective of IT’s performance to recognize the current state while highlighting important strategic elements to address going forward.
Elicit the business context and identify strategic initiatives that are most important to the organization while building a plan to execute on it.
Evaluate the foundational elements of IT’s operational strategy that will be required to successfully execute on key initiatives.
Wrap all strategic information into a highly visual and compelling presentation that enables easy customization and executive-facing content.

Blueprint Contents

Build a Business-Aligned IT Strategy – Phases 1-4
Business Context Interview Guide
IT Strategy Presentation Template
Strategy-on-a-Page Template
IT Strategy Workbook

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.4/10

Overall Impact

$89,692

Average $ Saved

Average Days Saved

Member Testimonials
Client	California Department of Veterans Affairs
Experience	Workshop
Impact	10/10
$ Saved	$68,000
Days Saved	20
Testimonial	Bill Holliday is a great instructor who met with me and the team ahead of time to help us prepare for the workshop. He provided all the necessary m... Bill Holliday is a great instructor who met with me and the team ahead of time to help us prepare for the workshop. He provided all the necessary materials and guidance in advance. He understood the team dynamics and facilitated the discussion effectively. The attendees felt very comfortable, engaged, and involved throughout the discussion because of Bill’s approach. The workshop was greatly appreciated, and the team felt valued and heard. Bill helped develop the strategic plan and roadmap for the IT Division. I am very pleased with Bill and the overall outcome of the workshop.

Member Testimonials
Client	City of Lynnwood
Experience	Guided Implementation
Impact	10/10
$ Saved	$25,840
Days Saved	29
Testimonial	Ross was very helpful in breaking down what was needed into small, manageable chunks. It came together easier than I expected. Ross was very helpful in breaking down what was needed into small, manageable chunks. It came together easier than I expected.

Member Testimonials
Client	City of Carlsbad
Experience	Workshop
Impact	10/10
$ Saved	N/A
Days Saved	N/A
Testimonial	It seems to me the only downside to this engagement comes down to the time commitment. It's hard to ask for the time commitment any workshop requir... It seems to me the only downside to this engagement comes down to the time commitment. It's hard to ask for the time commitment any workshop requires of our team. Otherwise it was great. Chuck our facilitator made the process smooth, kept us moving, and managed the agenda effectively to make sure everything flowed very well. He also made ample use of his years of experience to draw out key strategic ideas from our team. His insights were incredibly valuable.

Member Testimonials
Client	Inmar, Inc.
Experience	Workshop
Impact	10/10
$ Saved	$34,000
Days Saved	5
Testimonial	Facilitator, knowledgeable, good pace, multi-threaded conversations, distilled concepts quickly, organization, kept on time Knowledge about benchma... Facilitator, knowledgeable, good pace, multi-threaded conversations, distilled concepts quickly, organization, kept on time Knowledge about benchmarking across industry RASIC identified lots of gaps

Member Testimonials
Client	Mohegan Gaming and Entertainment
Experience	Workshop
Impact	10/10
$ Saved	$68,000
Days Saved	20
Testimonial	The workshop that Manish and Larry ran for us at Mohegan was nothing short of spectacular. The process, tools and inquiry helped us navigate the b... The workshop that Manish and Larry ran for us at Mohegan was nothing short of spectacular. The process, tools and inquiry helped us navigate the business objectives, IT guiding principles and initiatives that will support the business plan. The Executive presentation was great. They made some minor tweaks as we walked through it. I am ready to deliver this to the Management Board and Exec team. Thank you for your patience and willingness to deliver such a high value project on my behalf.

Member Testimonials
Client	City of Grand Prairie, TX
Experience	Workshop
Impact	10/10
$ Saved	$68,000
Days Saved	50
Testimonial	Excellent program. This was well worth the money. Excellent program. This was well worth the money.

Member Testimonials
Client	Navajo Nation Gaming Enterprise
Experience	Workshop
Impact	10/10
$ Saved	$68,000
Days Saved	20
Testimonial	I valued the advice and direction this workshop is leading us. Looking forward to see in the next months the impact it will have on our team. I valued the advice and direction this workshop is leading us. Looking forward to see in the next months the impact it will have on our team.

Member Testimonials
Client	OCT Ontario College of Teachers
Experience	Workshop
Impact	7/10
$ Saved	$10,000
Days Saved	10
Testimonial	Arriving at a clear roadmap based on a structured and collaborative approach in developing the strategy. Arriving at a clear roadmap based on a structured and collaborative approach in developing the strategy.

Member Testimonials
Client	NAU Country Insurance, a QBE Insurance Company
Experience	Guided Implementation
Impact	9/10
$ Saved	$136K
Days Saved	5
Testimonial	It was very valuable to walk through the various activities, surveys and exercises and understand how they all relate back to the IT Strategy. Befo... It was very valuable to walk through the various activities, surveys and exercises and understand how they all relate back to the IT Strategy. Before this session, it just felt like we were doing steps but didn't really how it tied back to building the strategy.

Member Testimonials
Client	State of Michigan
Experience	Workshop
Impact	9/10
$ Saved	$34,000
Days Saved	20
Testimonial	The worst part was the self reflection on what we haven't been doing the "right way". The best part for me was working with Syd and my customer. ... The worst part was the self reflection on what we haven't been doing the "right way". The best part for me was working with Syd and my customer. My customer is definitely on board with the plan that was created during this workshop. Great job Infotech.

Member Testimonials
Client	County of San Luis Obispo
Experience	Workshop
Impact	10/10
$ Saved	$68,000
Days Saved	10
Testimonial	Incredible framework allowing us to go from a bare discussion to a strategic plan within 4 days; knowledgeable workshop leader keeping us on script... Incredible framework allowing us to go from a bare discussion to a strategic plan within 4 days; knowledgeable workshop leader keeping us on script and delivering on time; incredible ability to open up and generate a very engaging and fruitful exchange among all players at all levels including business and technical leaders, enterprise and departmental. Extremely useful and easy to understand deliverables. In sum, Priceless. Daniel Milei, CIO San Luis Obispo County.

Member Testimonials
Client	City Of Manhattan Beach
Experience	Workshop
Impact	10/10
$ Saved	$13,600
Days Saved	20
Testimonial

Member Testimonials
Client	Kalagadi Manganese
Experience	Guided Implementation
Impact	10/10
$ Saved	$50,000
Days Saved	20
Testimonial	I had a great experience working with Manish on a business-aligned IT Strategy. His expertise and ability to apply it to my context was extremely h... I had a great experience working with Manish on a business-aligned IT Strategy. His expertise and ability to apply it to my context was extremely helpful. He did not receive any of my work ahead of meetings, but in an hour or less (per session) was able to distill, refine and guide key elements of the strategy that I crafted. The Goals cascade workbook was adapted to fit my needs, and it still worked perfectly - a structured, traceable method to develop a fit-for-purpose and adaptable strategy. I am very grateful for the experience.

Member Testimonials
Client	HOSI TECHNOLOGIES (PTY) LTD
Experience	Workshop
Impact	10/10
$ Saved	$100K
Days Saved	50
Testimonial

Member Testimonials
Client	Oregon Water Resources Department
Experience	Guided Implementation
Impact	10/10
$ Saved	N/A
Days Saved	2
Testimonial	Amazing knowledge. Quick to understand on what is needed, and able to give pertinent guidance. Amazing knowledge. Quick to understand on what is needed, and able to give pertinent guidance.

Member Testimonials
Client	Management Control Systems Ltd.
Experience	Workshop
Impact	9/10
$ Saved	$34,000
Days Saved	23
Testimonial	The general discussion by the group where what I found the most helpful for our team. If I had to pick a worst, I would say it was the scheduling ... The general discussion by the group where what I found the most helpful for our team. If I had to pick a worst, I would say it was the scheduling of the workshop.

Member Testimonials
Client	VGM Group, Inc.
Experience	Workshop
Impact	8/10
$ Saved	$2,720
Days Saved	2
Testimonial	Best: receiving input from Sr Execs and others on direction and strategy vision Worst: spent too much time in the weeds of projects and lists when... Best: receiving input from Sr Execs and others on direction and strategy vision Worst: spent too much time in the weeds of projects and lists when those will most likely not be used going forward. Could/Should have focused on other topics with the BU SVP's in the room.

Member Testimonials
Client	datarebel
Experience	Guided Implementation
Impact	10/10
$ Saved	$11,099
Days Saved	65
Testimonial	Best was simplicity Best was simplicity

Member Testimonials
Client	Hernando County Clerk of Circuit Court and Comptroller
Experience	Workshop
Impact	10/10
$ Saved	$15,640
Days Saved	20
Testimonial	Chuck was an amazing facilitator; he kept us on task while allowing us to discuss and flesh out ideas. He struck an outstanding balance! Chuck was an amazing facilitator; he kept us on task while allowing us to discuss and flesh out ideas. He struck an outstanding balance!

Member Testimonials
Client	Community Living Toronto
Experience	Workshop
Impact	10/10
$ Saved	N/A
Days Saved	20
Testimonial	Well delivered workshop by Venkat. Great insights and knowledge! Met the goal and delivered efficiently on-time. Additionally, our counsellor Chri... Well delivered workshop by Venkat. Great insights and knowledge! Met the goal and delivered efficiently on-time. Additionally, our counsellor Christine joined the workshop which added great value! I couldn't ask for more!

Member Testimonials
Client	US Environmental Protection Agency
Experience	Workshop
Impact	10/10
$ Saved	$136K
Days Saved	32
Testimonial	The IT Strategy workshop enabled the Environmental Protection Agency (EPA) to effectively plan for the upcoming two years. Areez's familiarity with... The IT Strategy workshop enabled the Environmental Protection Agency (EPA) to effectively plan for the upcoming two years. Areez's familiarity with the EPA ensured consistency and continuity. Their experience allowed the EPA to adopt a more strategic and methodical approach in planning and forecasting new initiatives

Member Testimonials
Client	Utah Transit Authority
Experience	Workshop
Impact	8/10
$ Saved	$51,000
Days Saved	47
Testimonial	I really enjoyed Chuck's facilitation style and approach. The tools and assessments to help capture current state were very helpful. I think we cou... I really enjoyed Chuck's facilitation style and approach. The tools and assessments to help capture current state were very helpful. I think we could have structured the executive team discussion differently and in the future if we want more robust involvement parties need to be notified several weeks in advance. I was disappointed in the measures conversation. This is an area UTA is very behind and I was hoping instead of pausing the conversation more discussion and recommendations surrounding best practices could occur. I still believe we will need a follow up facilitated discussion to get us where we need to be. Overall very useful, helpful and practical workshop that has already been shared with various audiences. FYI - Regarding the net savings I think the only thing it "saved" would be soft savings if we consider the time we would have taken in our wages to try and do this ourselves vs utilizing InfoTech.

Member Testimonials
Client	Filgo
Experience	Guided Implementation
Impact	10/10
$ Saved	$45,000
Days Saved	10
Testimonial	Very good advise, for someone who is doing it for this exercise for the firts time. It help me to adopt a methode for that Very good advise, for someone who is doing it for this exercise for the firts time. It help me to adopt a methode for that

Member Testimonials
Client	Experience Grand Rapids
Experience	Workshop
Impact	9/10
$ Saved	$5,440
Days Saved	18
Testimonial	Chuck was a great facilitator for this process with us. He was able to take our thoughts and ideas and word smith them into great action items, gui... Chuck was a great facilitator for this process with us. He was able to take our thoughts and ideas and word smith them into great action items, guiding principles, and goals. I would definitely recommend him to another organization.

Member Testimonials
Client	ATCS, Inc.
Experience	Guided Implementation
Impact	10/10
$ Saved	$8,160
Days Saved	50
Testimonial	We really enjoyed working with Sidney on the IT Strategy initiative. Sidney is very knowledgeable, and his guidance helped us a lot in many areas. ... We really enjoyed working with Sidney on the IT Strategy initiative. Sidney is very knowledgeable, and his guidance helped us a lot in many areas. As a small / mid-size organization sometimes we had challenges to map the requirements to suit our needs. Sidney has helped us to overcome these challenges.

Member Testimonials
Client	City of Lake Oswego
Experience	Guided Implementation
Impact	10/10
$ Saved	$34,000
Days Saved	20
Testimonial	The level of detail in this engagement was extraordinary The level of detail in this engagement was extraordinary

Member Testimonials
Client	Utilities Kingston
Experience	Workshop
Impact	9/10
$ Saved	$35,000
Days Saved	35
Testimonial	Venkat demonstrated strong acumen in understanding IT strategy and related functions. He gave us the flexibility to brainstorm our own approach whi... Venkat demonstrated strong acumen in understanding IT strategy and related functions. He gave us the flexibility to brainstorm our own approach while contributing valuable insights and experience, without influencing our final decision

Member Testimonials
Client	Colorado Springs Utilities
Experience	Workshop
Impact	10/10
$ Saved	$68,000
Days Saved	29
Testimonial	The process is very efficient and was very easy to work through. The process is very efficient and was very easy to work through.

Member Testimonials
Client	Unfpa
Experience	Workshop
Impact	8/10
$ Saved	$13,600
Days Saved	5
Testimonial

Member Testimonials
Client	Jamaica Civil Aviation Authority
Experience	Guided Implementation
Impact	10/10
$ Saved	$17,680
Days Saved	10
Testimonial

Member Testimonials
Client	Experience	Impact	$ Saved	Days Saved	Testimonial
California Department of Veterans Affairs	Workshop	10/10	$68,000	20	Bill Holliday is a great instructor who met with me and the team ahead of time to help us prepare for the workshop. He provided all the necessary m... Bill Holliday is a great instructor who met with me and the team ahead of time to help us prepare for the workshop. He provided all the necessary materials and guidance in advance. He understood the team dynamics and facilitated the discussion effectively. The attendees felt very comfortable, engaged, and involved throughout the discussion because of Bill’s approach. The workshop was greatly appreciated, and the team felt valued and heard. Bill helped develop the strategic plan and roadmap for the IT Division. I am very pleased with Bill and the overall outcome of the workshop.
City of Lynnwood	Guided Implementation	10/10	$25,840	29	Ross was very helpful in breaking down what was needed into small, manageable chunks. It came together easier than I expected. Ross was very helpful in breaking down what was needed into small, manageable chunks. It came together easier than I expected.
City of Carlsbad	Workshop	10/10	N/A	N/A	It seems to me the only downside to this engagement comes down to the time commitment. It's hard to ask for the time commitment any workshop requir... It seems to me the only downside to this engagement comes down to the time commitment. It's hard to ask for the time commitment any workshop requires of our team. Otherwise it was great. Chuck our facilitator made the process smooth, kept us moving, and managed the agenda effectively to make sure everything flowed very well. He also made ample use of his years of experience to draw out key strategic ideas from our team. His insights were incredibly valuable.
Inmar, Inc.	Workshop	10/10	$34,000	5	Facilitator, knowledgeable, good pace, multi-threaded conversations, distilled concepts quickly, organization, kept on time Knowledge about benchma... Facilitator, knowledgeable, good pace, multi-threaded conversations, distilled concepts quickly, organization, kept on time Knowledge about benchmarking across industry RASIC identified lots of gaps
Mohegan Gaming and Entertainment	Workshop	10/10	$68,000	20	The workshop that Manish and Larry ran for us at Mohegan was nothing short of spectacular. The process, tools and inquiry helped us navigate the b... The workshop that Manish and Larry ran for us at Mohegan was nothing short of spectacular. The process, tools and inquiry helped us navigate the business objectives, IT guiding principles and initiatives that will support the business plan. The Executive presentation was great. They made some minor tweaks as we walked through it. I am ready to deliver this to the Management Board and Exec team. Thank you for your patience and willingness to deliver such a high value project on my behalf.
City of Grand Prairie, TX	Workshop	10/10	$68,000	50	Excellent program. This was well worth the money. Excellent program. This was well worth the money.
Navajo Nation Gaming Enterprise	Workshop	10/10	$68,000	20	I valued the advice and direction this workshop is leading us. Looking forward to see in the next months the impact it will have on our team. I valued the advice and direction this workshop is leading us. Looking forward to see in the next months the impact it will have on our team.
OCT Ontario College of Teachers	Workshop	7/10	$10,000	10	Arriving at a clear roadmap based on a structured and collaborative approach in developing the strategy. Arriving at a clear roadmap based on a structured and collaborative approach in developing the strategy.
NAU Country Insurance, a QBE Insurance Company	Guided Implementation	9/10	$136K	5	It was very valuable to walk through the various activities, surveys and exercises and understand how they all relate back to the IT Strategy. Befo... It was very valuable to walk through the various activities, surveys and exercises and understand how they all relate back to the IT Strategy. Before this session, it just felt like we were doing steps but didn't really how it tied back to building the strategy.
State of Michigan	Workshop	9/10	$34,000	20	The worst part was the self reflection on what we haven't been doing the "right way". The best part for me was working with Syd and my customer. ... The worst part was the self reflection on what we haven't been doing the "right way". The best part for me was working with Syd and my customer. My customer is definitely on board with the plan that was created during this workshop. Great job Infotech.
County of San Luis Obispo	Workshop	10/10	$68,000	10	Incredible framework allowing us to go from a bare discussion to a strategic plan within 4 days; knowledgeable workshop leader keeping us on script... Incredible framework allowing us to go from a bare discussion to a strategic plan within 4 days; knowledgeable workshop leader keeping us on script and delivering on time; incredible ability to open up and generate a very engaging and fruitful exchange among all players at all levels including business and technical leaders, enterprise and departmental. Extremely useful and easy to understand deliverables. In sum, Priceless. Daniel Milei, CIO San Luis Obispo County.
City Of Manhattan Beach	Workshop	10/10	$13,600	20
Kalagadi Manganese	Guided Implementation	10/10	$50,000	20	I had a great experience working with Manish on a business-aligned IT Strategy. His expertise and ability to apply it to my context was extremely h... I had a great experience working with Manish on a business-aligned IT Strategy. His expertise and ability to apply it to my context was extremely helpful. He did not receive any of my work ahead of meetings, but in an hour or less (per session) was able to distill, refine and guide key elements of the strategy that I crafted. The Goals cascade workbook was adapted to fit my needs, and it still worked perfectly - a structured, traceable method to develop a fit-for-purpose and adaptable strategy. I am very grateful for the experience.
HOSI TECHNOLOGIES (PTY) LTD	Workshop	10/10	$100K	50
Oregon Water Resources Department	Guided Implementation	10/10	N/A	2	Amazing knowledge. Quick to understand on what is needed, and able to give pertinent guidance. Amazing knowledge. Quick to understand on what is needed, and able to give pertinent guidance.
Management Control Systems Ltd.	Workshop	9/10	$34,000	23	The general discussion by the group where what I found the most helpful for our team. If I had to pick a worst, I would say it was the scheduling ... The general discussion by the group where what I found the most helpful for our team. If I had to pick a worst, I would say it was the scheduling of the workshop.
VGM Group, Inc.	Workshop	8/10	$2,720	2	Best: receiving input from Sr Execs and others on direction and strategy vision Worst: spent too much time in the weeds of projects and lists when... Best: receiving input from Sr Execs and others on direction and strategy vision Worst: spent too much time in the weeds of projects and lists when those will most likely not be used going forward. Could/Should have focused on other topics with the BU SVP's in the room.
datarebel	Guided Implementation	10/10	$11,099	65	Best was simplicity Best was simplicity
Hernando County Clerk of Circuit Court and Comptroller	Workshop	10/10	$15,640	20	Chuck was an amazing facilitator; he kept us on task while allowing us to discuss and flesh out ideas. He struck an outstanding balance! Chuck was an amazing facilitator; he kept us on task while allowing us to discuss and flesh out ideas. He struck an outstanding balance!
Community Living Toronto	Workshop	10/10	N/A	20	Well delivered workshop by Venkat. Great insights and knowledge! Met the goal and delivered efficiently on-time. Additionally, our counsellor Chri... Well delivered workshop by Venkat. Great insights and knowledge! Met the goal and delivered efficiently on-time. Additionally, our counsellor Christine joined the workshop which added great value! I couldn't ask for more!
US Environmental Protection Agency	Workshop	10/10	$136K	32	The IT Strategy workshop enabled the Environmental Protection Agency (EPA) to effectively plan for the upcoming two years. Areez's familiarity with... The IT Strategy workshop enabled the Environmental Protection Agency (EPA) to effectively plan for the upcoming two years. Areez's familiarity with the EPA ensured consistency and continuity. Their experience allowed the EPA to adopt a more strategic and methodical approach in planning and forecasting new initiatives
Utah Transit Authority	Workshop	8/10	$51,000	47	I really enjoyed Chuck's facilitation style and approach. The tools and assessments to help capture current state were very helpful. I think we cou... I really enjoyed Chuck's facilitation style and approach. The tools and assessments to help capture current state were very helpful. I think we could have structured the executive team discussion differently and in the future if we want more robust involvement parties need to be notified several weeks in advance. I was disappointed in the measures conversation. This is an area UTA is very behind and I was hoping instead of pausing the conversation more discussion and recommendations surrounding best practices could occur. I still believe we will need a follow up facilitated discussion to get us where we need to be. Overall very useful, helpful and practical workshop that has already been shared with various audiences. FYI - Regarding the net savings I think the only thing it "saved" would be soft savings if we consider the time we would have taken in our wages to try and do this ourselves vs utilizing InfoTech.
Filgo	Guided Implementation	10/10	$45,000	10	Very good advise, for someone who is doing it for this exercise for the firts time. It help me to adopt a methode for that Very good advise, for someone who is doing it for this exercise for the firts time. It help me to adopt a methode for that
Experience Grand Rapids	Workshop	9/10	$5,440	18	Chuck was a great facilitator for this process with us. He was able to take our thoughts and ideas and word smith them into great action items, gui... Chuck was a great facilitator for this process with us. He was able to take our thoughts and ideas and word smith them into great action items, guiding principles, and goals. I would definitely recommend him to another organization.
ATCS, Inc.	Guided Implementation	10/10	$8,160	50	We really enjoyed working with Sidney on the IT Strategy initiative. Sidney is very knowledgeable, and his guidance helped us a lot in many areas. ... We really enjoyed working with Sidney on the IT Strategy initiative. Sidney is very knowledgeable, and his guidance helped us a lot in many areas. As a small / mid-size organization sometimes we had challenges to map the requirements to suit our needs. Sidney has helped us to overcome these challenges.
City of Lake Oswego	Guided Implementation	10/10	$34,000	20	The level of detail in this engagement was extraordinary The level of detail in this engagement was extraordinary
Utilities Kingston	Workshop	9/10	$35,000	35	Venkat demonstrated strong acumen in understanding IT strategy and related functions. He gave us the flexibility to brainstorm our own approach whi... Venkat demonstrated strong acumen in understanding IT strategy and related functions. He gave us the flexibility to brainstorm our own approach while contributing valuable insights and experience, without influencing our final decision
Colorado Springs Utilities	Workshop	10/10	$68,000	29	The process is very efficient and was very easy to work through. The process is very efficient and was very easy to work through.
Unfpa	Workshop	8/10	$13,600	5
Jamaica Civil Aviation Authority	Guided Implementation	10/10	$17,680	10

ITRG Provides Proven Results for IT Leaders

30,000+

ITRG members spanning the Global 2000

$400M+

Cut from IT costs with our pricing intelligence and advisory support

+8%

Increase in stakeholder satisfaction where IT leaders used Info-Tech services

9.5/10

Member-related value across +50,000 analyst calls, workshops and projects

About Info-Tech Research Group

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

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