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Tools and Resources

Impact Research

Most Recent Impact Research Content:
  1. Improving IT Service Management
  2. The Rise of Virtual Desktop Infrastructure
  3. Application Outsourcing: Achieving Success & Avoiding Risk
  4. Enabling Decision Making Through Business Intelligence
  5. Achieving the Business Case in Virtualization
  6. Optimizing Your Help Desk
  7. Driving Efficiency with Unified Communications
  8. Succeeding with Project Management
  9. Delivering Business Value Through SharePoint
  10. Customizing Your E-mail Archiving Strategy
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Job Descriptions

Most Recent Job Description Content:
  1. Software Developer
  2. Continual Service Improvement Manager
  3. Service Desk Manager
  4. Service Desk Technician I
  5. Service Desk Technician II
  6. Open Source Software (OSS) Architect
  7. Citrix Administrator
  8. IT Security Analyst
  9. IT Security Manager
  10. Mainframe Computer Operator
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Premium Resources

Most Recent Premium Resource Content:
  1. Compliance: Proactive Compliance
  2. PM Lite: Plan the Project
  3. PM Lite: Manage the Project
  4. Project Portfolio Monitoring
  5. Policy and Procedure Management: IT Policies and Procedures Definition
  6. IT Continuity Planning: Continuity Plan Testing and Maintenance
  7. Policy and Procedure Management: IT Policies and Procedures Enforcement
  8. IT Continuity Planning: Business Impact and Risk Assessment
  9. IT Continuity Planning: IT Continuity Plan Creation
  10. Compliance: Incident Response
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Templates & Policies

Most Recent Template/Policy Content:
  1. Annual Performance Review: Management by Objectives
  2. Annual Performance Review: Staff
  3. Annual Performance Review: Management
  4. Data Center Co-location SLA & Service Definition Template
  5. Data Center Co-location Annual Contract Assessment Checklist
  6. Co-location Engagement Vendor Selection Criteria Checklist
  7. Web Content Filter Test Checklist
  8. Internet Acceptable Use and Filtering Policy
  9. Co-location Basic Services Vendor Selection Criteria Checklist
  10. Co-location Managed Services Vendor Selection Criteria Checklist
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Videos

Most Recent Video Content:
  1. Understand Your PCI DSS Compliance Options
  2. Reduce Costs and Strengthen My Business with the Microsoft Partner Network
  3. 360-Degree Feedback
  4. Overcome the Barriers of Printer Consolidation
  5. Mobile Device Management Strategy
  6. Creating a Data Warehouse: Build a Better Business with Better Data
  7. How to Right-Size Enterprise Disaster Recovery
  8. Shortlist, Select and Deploy a Web Content Filter
  9. Develop a Customer-Facing Mobile Application
  10. Develop & Deploy an Air-Tight Security Policy
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Podcasts

Most Recent Podcast Content:
  1. Cost Cutting Podcast: Disaster Recovery Planning
  2. Cost Cutting Podcast: E-Mail Archiving & Hosting
  3. Cost Cutting Podcast: Telephony & Vendor Negotiation
  4. Cost Cutting Podcast: Application Development
  5. Cost Cutting Podcast: Network Optimization
  6. Cost Cutting Podcast: Servers & Storage
  7. Manage Application Development Efficiently
  8. Ease the Budget Squeeze with Server Consolidation
  9. Optimization Save on Network Expenses
  10. Cutting Microsoft Licensing Costs
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Tools

Most Recent Tool Content:
  1. PCI DSS Roadmap and Checklist Tool
  2. Microsoft Partnership: Competency Guide
  3. Microsoft Partnership: Subscription Eligibility Tool
  4. Reduce Costs through Printer Consolidation Tool
  5. DR Recovery Objective Alignment and Cost Tool
  6. Web Content Filter Vendor Shortlist Tool for Large Enterprises
  7. Web Content Filter Vendor Shortlist Tool for SMEs
  8. Data Center Facility Build vs. Buy Tool
  9. Data Warehouse Readiness Assessment
  10. Enterprise Content Management Readiness Assessment Tool
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Product Comparisons & Evaluations

Most Recent Product Comparisons & Evaluations Content:
  1. Enterprise IP Telephony Vendors: Avaya
  2. Enterprise IP Telephony Vendors: Cisco
  3. Enterprise IP Telephony Vendors: Alcatel-Lucent
  4. Enterprise IP Telephony Vendors: Mitel
  5. Enterprise IP Telephony Vendors: NEC Unified Solutions
  6. Enterprise IP Telephony Vendors: ShoreTel
  7. Enterprise IP Telephony Vendors: Siemens Enterprise Communications
  8. Enterprise IP Telephony Vendors: 3Com
  9. Enterprise IP Telephony Vendor Landscape
  10. IP Telephony Vendor Selection Strategy
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