About Diana MacPherson

Diana MacPherson is a Senior Research Analyst in the CIO practice at Info-Tech Research Group. Diana focuses on how organizations can demonstrate their value through meaningful metrics and effective communications.

Diana brings over 25 years of IT industry experience from various sectors – government, private, and higher education – where she specialized in process improvement, Lean Six Sigma, Agile, project management, and business analysis.

Prior to joining Info-Tech, Diana led process improvement projects, coached Agile teams, and helped leaders scope large enterprise projects. Diana is certified in Lean Six Sigma, Scrum, and ITIL and is especially passionate about the Lean values pillars of respect for people and continuous improvement.

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