About Info-Tech Research Group

Enjoy the work you do.

Info-Tech provides research and advice to information technology (IT) professionals. We provide our clients with step-by-step solutions which help them get their jobs done in an industry that is constantly changing.

We’ve been named one of the 50 Best Workplaces in Canada in 2007, 2009, 2010 and 2012 by Canadian Business magazine, and we’ve grown quickly by attracting some of the brightest minds in the IT industry. We listen to our clients, and react promptly to give them what they need, when they need it.

If you like working in a dynamic, fast-paced, entrepreneurial environment with a family of talented people, then Info-Tech is where you should be working. We offer competitive salaries and benefits to attract the best people, and provide on-going training to continue your development.

What’s it like to work at Info-Tech Research Group?

"Working at Info-Tech Research Group has been an amazing and life changing experience!!!"

-Ashley Wagler

"I have been at Info-Tech for 10 years and have stayed for a number of reasons. The culture and dynamics are unlike any others, and I have success because I have a huge belief of the products and services we offer our customers. There has been no other organization that has events, charities and functions as Info-Tech does. In addition, Info-Tech treats every employee with the utmost respect."

-Brad Durston

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Career Opportunities:

Take a Step in the Right Direction

If you are an exceptional performer with a demonstrable record of significant accomplishment in either business or academia looking to join an industry leader with a solid record of achievement, then Info-Tech Research Group would like to speak to you.

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Practice Leader - World Class Operations

Info-Tech Research Group is looking for a Practice Leader - World Class Operations to drive tangible process improvements for our clients on a selection of Cobit process areas (IT strategic planning, managing IT budgets & costs, portfolios, and risk) and deliver high impact workshops that leverage our best practice Research & Workshop Methodologies.

Outstanding People. Extraordinary Careers

The role revolves around:

• Knack to master a research terrain and conduct substantive content discussions with Senior-Level Executives
• Ability in scripted and off-the-cuff speaking and presenting to engage audiences of 1 to 10
• High level of proficiency in communicating insight, analysis, advice and recommendations through written research reports, key-note presentations and workshops
• Critical thinking and problem solving to assess client situations and provide actionable outcomes based business/technical advice and access to appropriate Info-Tech Research Group services
• Strong commercial outlook and client service ethic; willingness to work outside job description parameters, thinking creatively about how to provide the highest level of customer/member service
• Managing workshop agendas and time boxing each activity to fit within the workshop timeframe
• Customizing delivery strategy and approach
• Encouraging client participation and engagement
• Eliciting best practices and key insights to drive client value
• Working with clients to identify and execute on key process optimization opportunities

The Practice Leader will maintain relationships with all of their clients and, in this trusted advisor role, will be asked to participate in client engagement & service activities and sell additional packaged consulting as needed.

Role Requirements:

• Outstanding record of academic achievement, minimum Bachelor's Degree; MBA, JD or other graduate degree an asset
• Minimum 5+ years of experience working as a Consultant or IT Management role
• A solid understanding of the IT industry and the role of the CIO (including leadership, IT Operations Management, strategy, trends and use of metrics)
• Exceptional ability to synthesize and distill large amounts of information
• Strong relationship, listening and interpersonal skills including experience working with senior managers and/or CXO level executives
• Strong ability to lead and manage ambiguous situations                                                                                                                                                                                                    
• Superior interpersonal skills with an ability to work both independently and within a team
• Willingness to travel an estimated 50% of the time
• Demonstrable sales and/or business development experience with senior managers and/or CXO level executives

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Sales Manager - Toronto

As a Sales Manager, reporting to a Director of Sales, you will lead and maintain a high performance team of 6 to 8 Sales Representatives. Info-Tech’s Sales Managers oversee sales metrics, funnel and opportunity management, quality assurance, and facilitate the on boarding and training of new sales hires.   

As the primary point of contact the Sales Manager shapes the experience of the Sales Representatives during their career with Info-Tech and has the greatest impact on the morale, level of commitment and performance of their sales team.

OUTSTANDING PEOPLE. EXTRAORDINARY CAREERS.

Are you looking to:

• Call on your inside sales and professional experience to lead a team to continual success?
• Manage and develop an internal sales team through coaching, training, monitoring activities, and participating in performance assessments?
• Lead and contribute to an entrepreneurial, passionate and successful sales team?

 Requirements and Competencies:

• 2 - 5 years of experience in a Sales Management role
• University Degree or College Diploma an asset
• Proven track record of generating new business in a fast paced sales environment.
• Results in consistently exceeding mandated targets.
• Excellent negotiation, problem solving and presentation skills.
• Experience and demonstrated success in a sales acquisition environment.
• Strong background in sales management in a complex solution based sales environment.
• Proven ability to coach and motivate a diverse sales team.
• Ability to prioritize and manage time in the face of competing priorities.
• Enthusiastic, highly motivated individual with a strong work ethic.

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Talent Acquisition Specialist - Toronto

Info-Tech Research Group is currently seeking an experienced Talent Acquisition Specialist with some HR Generalist experience to join our team.  The successful candidate is skilled and resourceful in sourcing and evaluating junior to experienced talent and demonstrates success managing large recruitment portfolios under tight timelines. 

Responsibilities:

• Effectively manage recruitment activity in a high volume environment (10 – 15 open requisitions on average)
• Recruiting for, but not limited to, Research, Sales, Consulting, and Operational departments
• Manage each search from inception to completion
• Facilitate the full recruitment process: interview, evaluation, selection and negotiation processes
• Build and maintain strong relationships with internal clients as well as external candidate pipeline
• Provide decision support to hiring managers in the selection and hiring of candidates
• Develop and leverage innovative sourcing channels which produce a steady stream of qualified talent
• Engage passive candidates through various channels
• Ensure a positive candidate experience throughout the recruiting process
• Regularly analyze channels and methods for gathering market intelligence to create the best candidate pools
• Analyze and implement best practices, new trends, tools, and key performance indicators for recruitment
• Prepare new hire packages and complete all required paperwork with new hires
• Provide HR support as required with the local office managers and employees
• Contribute to the continuous improvement of recruitment practices and resources
• Support Campus Recruitment initiatives as required

Requirements and Competencies:

• 3-5 years of experience in a Corporate Recruitment/Agency background role
• 2+ years of general Human Resources support
• Post-secondary degree and/or college diploma in a related discipline
• Proven ability to influence and collaborate across all levels of the organization including senior leadership
• Intrinsically motivated individual with demonstrated flexibility and adaptability
• Exceptional relationship management and customer service skills
• Proficient with PC Skills in MS Office

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Mat Leave - Talent Acquisition Specialist - London

Info-Tech Research Group is currently seeking an experienced Talent Acquisition Specialist to join our HR department for a 14 month maternity leave contract with the potential to go full-time at the end of the contract. The successful candidate is skilled and resourceful in sourcing and evaluating junior to experienced talent and demonstrates success managing large recruitment portfolios under tight timelines.

Responsibilities:

• Effectively manage recruitment activity in a high volume environment (10 – 15 open requisitions on average)
• Recruiting for, but not limited to, Research, Sales, IT, Consulting, and Operational departments
• Manage each search from inception to completion
• Facilitate the full recruitment process: interview, evaluation, selection and negotiation processes
• Build and maintain strong relationships with internal clients as well as external candidate pipeline
• Provide decision support to hiring managers in the selection and hiring of candidates
• Develop and leverage innovative sourcing channels which produce a steady stream of qualified talent
• Engage passive candidates through various channels
• Ensure a positive candidate experience throughout the recruiting process
• Regularly analyze channels and methods for gathering market intelligence to create the best candidate pools
• Analyze and implement best practices, new trends, tools, and key performance indicators for recruitment
• Prepare new hire packages and complete all required paperwork with new hires
• Provide HR support as required with the local office managers and employees
• Contribute to the continuous improvement of recruitment practices and resources
• Support Campus Recruitment initiatives as required

 

Requirements and Competencies:

• 3-5 years of experience in a Corporate Recruitment/Agency background role
• Post-secondary degree and/or college diploma in a related discipline
• Proven ability to influence and collaborate across all levels of the organization including senior leadership
• Intrinsically motivated individual with demonstrated flexibility and adaptability
• Exceptional relationship management and customer service skills
• Proficient with PC Skills in MS Office

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Director of Sales - Toronto

As Director of Sales, reporting to the VP of Sales, you will lead and maintain a high performance sales team of Territory Managers. Info-Tech’s Sales Directors develop, implement and monitor strategic sales plans by being involved in directing sales forecasting activities and setting performance goals and resources accordingly. 

A successful Sales Director will use this opportunity to help set, shape and execute the sales strategy of the organization.  

OUTSTANDING PEOPLE. EXTRAORDINARY CAREERS.

Are you looking to: 

• Manage and develop an internal sales team through coaching, training, monitoring activities, and participating in performance assessments?
• Recommend sales strategies for improvements based on market research and competitive analysis?
• Lead and contribute to an entrepreneurial, passionate and successful sales team?

Requirements and Competencies:

• 5+ years of experience in a Senior Sales Management or Sales Director role
• University Degree or College Diploma
• Proven track record of generating new business in a fast paced sales environment.
• Results in consistently exceeding mandated targets.
• Bottom line oriented, budget conscious, and metric/measurement driven.
• Excellent negotiation, problem solving and presentation skills.
• Experience and demonstrated success in a sales acquisition environment.
• Strong background in sales management in a complex solution based sales environment.
• Proven ability to coach and motivate a diverse sales team.
• Ability to prioritize and manage time in the face of competing priorities.
• Strong analytical and problem resolution skills at both a strategic and functional level.
• Enthusiastic, highly motivated individual with a strong work ethic.
• Demonstrated ability to deliver results under pressure and adapt to changing business requirements.

 

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Senior Analyst, Enterprise Business Applications - ERP/CRM

Senior analysts conduct innovative research and deliver advice through written reports, client inquiries, and presentations. As a part of Info-Tech’s Enterprise Business Applications research team, the Senior Analyst – ERP/CRM serves professionals who are responsible for the success of their enterprise business applications strategy, selection and implementation. In addition to client-facing guidance, the Senior Analyst will guide, coach, and mentor Research Analysts (juniors) and work alongside other Senior Analysts on the Enterprise Business Applications team. The Senior Analysts report to the Lead Analyst for Enterprise Business Applications.

The Senior Analyst – ERP/CRM writes to, presents to, and advises IT and business professionals about Info-Tech’s research on all aspects of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) commercial software packages. This includes help with strategy, technology and vendor selection and implementation of software vendors such as SAP, Oracle, Salesforce, Microsoft, Infor, Epicor and Sage as well as competing point solutions for specific functional modules in accounting, human resources, distribution, etc. The Senior Analyst should have a strong passion for and understanding of the technology and business issues facing IT and business executives today and an appetite for conducting and writing research to stay abreast of the issues.

Responsibilities:

The Senior Analyst works as part of a small, high-performance team and collaborates with others in all aspects of the job. He or she is expected to:

• Focus primarily on ERP with CRM as a secondary focus.
• Develop a deep understanding of what Info-Tech clients require to be successful as enterprise business application professionals.
• Conduct research into key aspects of the responsibilities of ERP/CRM software professionals, including selection, implementation, architecture, integration and support.
• Help define the future of the ERP/CRM landscape by painting an accurate, forward-looking view and predicting the effect of new solutions and strategies. They also help clients identify which developments matter and the steps to take today to drive business benefit.
• Participate in 7-8 research projects per year that convey new ideas in a rich business context. These projects result in a solution set of written material presented in a storyboard format with accompanying tools and templates, and typically: 1) introduce new thinking about successful business and technology strategies and best and next practices; 2) present strategic organization and technology implementation plans; 3) compare new technologies or services and their potential to help clients solve their business challenges (e.g., via an Info-Tech Vendor Landscape); or 4) size emerging business opportunities (e.g., market sizing/forecast).
• Guide, coach, and mentor Research Analysts (juniors) while working in small teams on research projects.
• Maintain stewardship over ERP/CRM-related sections of Info-Tech Research Group’s research taxonomy.
• Maintain currency of research in ERP/CRM solutions with short blog posts or solution set updates.
• Consult with clients to apply Info-Tech’s research in the context of their specific business environment, and help solve their problems through inquiry and advisory.
• Present at Info-Tech-sponsored and industry-related events, and deliver client tele/web conferences.
• Establish an industry presence as an influential speaker and thinker; build relationships with senior ERP/CRM professionals, as well as with the technology vendors that serve them and the journalists who cover the sector; and participate in vendor briefings and field press inquiries as necessary.
• Embrace social collaboration tools as part of the core job.

Requirements:

Info-Tech hires exceptional individuals. Our people are our product and the source of our intellectual capital, so we welcome and reward intelligence, curiosity, and unconventional thinking. The right candidate has:

• A minimum of five to seven years of experience with ERP (required) and CRM (preferred) solutions; candidates typically have formulated strategy and implemented technology.
• A strong record of academic achievement: B.A. or B.S. minimum, M.B.A. or M.S. preferred.
• Deep intellectual curiosity and passion about the effect of technology on the business landscape; solid business instincts and a practical understanding of what makes companies tick and how integration professionals operate; a creative view of markets, technologies, and attitudes combined with a fascination with the future.
• Superior listening, critical thinking, and writing skills, as well as memorable presentation skills. Senior analysts are expected to take complex, disparate ideas and distill them into simple, provocative concepts -- and be willing to take a stand on vendors and outcomes.
• Exceptional team participation and building skills – research projects are carried out by small teams.
• The ability to travel 10% to 20% of the time.

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Senior Analyst, Strategy & Leadership - IT Strategy/Enterprise Architecture

Senior analysts conduct innovative research and deliver advice through written reports, client inquiries, and presentations. As a part of Info-Tech’s Strategy & Leadership research team, the Senior Analyst serves senior IT professionals who are responsible for the success of their enterprise IT organization including its overall service performance, strategic and operational leadership, governance and risk management. In addition to client-facing guidance, the Senior Analyst will guide, coach, and mentor Research Analysts (juniors) and work alongside other Senior Analysts on the Strategy & Leadership team. The Senior Analysts report to the Lead Analyst for Strategy & Leadership.

The Senior Analyst for IT Strategy/Enterprise Architecture (ITS/EA) writes to, presents to, and advises senior IT and business professionals about Info-Tech’s research on all aspects of IT Strategy and Enterprise Architecture. This includes help with strategic and tactical planning, and enterprise architecture methods, industry models and best practices. The Senior Analyst should have a strong passion for and understanding of the technology and business issues facing IT and business executives today and an appetite for conducting and writing research to stay abreast of the issues.

Responsibilities:

The Senior Analyst works as part of a small, high-performance team and collaborates with others in all aspects of the job. He or she is expected to:

• Conduct research into key aspects of the responsibilities of CIOs, IT Managers and senior IT professionals, including short-term and long-term business and IT project planning, assessing health of existing application portfolio and technical infrastructure, representing key aspects of an enterprise including business strategy and operations, business information, applications portfolio, and technical infrastructure.
• Develop a deep understanding of what Info-Tech clients require to be successful as enterprise business application professionals including enterprise architecture methods, industry models, related software tools and modeling techniques.
• Help define the future of the ITS/EA landscape by painting an accurate, forward-looking view and predicting the effect of new practices, technologies and strategies. Help clients identify which practices and technologies matter given their circumstances and the steps to take today to drive business benefit.
• Participate in 7-8 research projects per year that convey new ideas in a rich business context. These projects result in a solution set of written material presented in a storyboard format with accompanying tools and templates, and typically: 1) introduce new thinking about successful business and technology strategies and best and next practices; 2) present strategic organization and technology implementation plans; 3) compare practices, techniques, technologies or services and their potential to help clients solve their business challenges or 4) size emerging business opportunities (e.g., market sizing/forecast).
• Guide, coach, and mentor Research Analysts (juniors) while working in small teams on research projects.
• Maintain stewardship over IT Strategy / Enterprise Architecture related sections of Info-Tech Research Group’s research taxonomy.
• Maintain currency of research in ITS/EA practices and technologies with short blog posts or solution set updates.
• Consult with clients to apply Info-Tech’s research in the context of their specific business environment, and help solve their problems through inquiry and advisory.
• Present at Info-Tech-sponsored and industry-related events, and deliver client tele/web conferences.
• Establish an industry presence as an influential speaker and thinker; build relationships with senior integration professionals, as well as with the technology vendors that serve them and the journalists who cover the sector; and participate in vendor briefings and field press inquiries as necessary.
• Embrace social collaboration tools as part of the core job.

Requirements:

Info-Tech hires exceptional individuals. Our people are our product and the source of our intellectual capital, so we welcome and reward intelligence, curiosity, and unconventional thinking. The right candidate has:

• A minimum of five to seven years of experience in IT management, IT Strategy and/or Enterprise Architecture; candidates typically have formulated strategy, architected systems, or implemented technology solutions.
• Working knowledge of industry frameworks such as TOGAF, Zachman, FEAF, DoDAF and others; modeling techniques such as UML, IDEF, MDA, data modeling, etc., and related software tools.
• A strong record of academic achievement: B.A. or B.S. minimum, M.B.A. or M.S. preferred.
• Deep intellectual curiosity and passion about the effect of technology on the business landscape; solid business instincts and a practical understanding of what makes companies tick and how IT management professionals operate; a creative view of markets, technologies, and attitudes combined with a fascination with the future.
• Superior listening, critical thinking, and writing skills, as well as memorable presentation skills. Senior analysts are expected to take complex, disparate ideas and distill them into simple, provocative concepts -- and be willing to take a stand on vendors and outcomes.
• Exceptional team participation and building skills – research projects are carried out by small teams.
• The ability to travel 10% to 20% of the time.

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Exceptional Performers with a History of Extraordinary Performance

We will create a position for you...

If you are looking...

for a career where what you do matters,
to work with exceptional people,
to set the bar higher,

...then this is the place for you.

If you are an exceptional performer with a record of outstanding accomplishment in either business or academia and you are looking for a new challenge, then Info-Tech Research Group (ITRG) would like to speak to you.

We are searching for the most exceptional people. People who were or are:

• Consistently on the Dean's list,
• Class Valedictorian,
• Always the Captain of their sports team,
• President of their class, organization or University,
• Number one in every job taken on.

In short, we are looking for exceptional people with a history of extraordinary performance.

We are a global leader in providing IT research and advice, serving over 21,000 IT professionals worldwide.

If your commitment to excellence and ambition for success is surpassed only by your capacity to deliver 110% effort 100% of the time, then you should be working for ITRG. We offer outstanding career opportunities to outstanding people in all functional business areas including Sales, Research, Marketing, and Management.

At ITRG, you will be given the opportunity to make an impact.

You are a dedicated professional with the special ability to see things differently, to tackle tough problems and to create elegant, straightforward solutions. You have a post-secondary degree, or equivalent business expertise, a genuine record of achievement in every thing you do, and the desire for continued challenges and professional growth.

At ITRG, we recognize the most unique advantage we have to offer our clients is our team of outstanding people. If you are one of those people, we will find or create a position for you.

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Info-Tech Research Group offers a dynamic work environment, continual learning opportunities and a rewarding compensation package. Discover the benefits of building your future with our Team!

Info-Tech Research Group is an equal opportunity employer